Command Partners

I have waited 6 months to write this review, as it seems I will not be receiving money after all. I don't know if I just had a bad experience or they have very calculated and tactful ways of stealing your money. I hired them during the last week of my Kickstarter campaign and had no issues - until it came to reimbursing my money! In summary, I never received my money because their accounts team made an error with the bank details when processing the payment. One would think, as a business, they would correct that mistake and reissue my payment - unless their intention from the very beginning was never to refund my money. First, they charged my credit card $2000 more than I authorised them to for the ad spend. They reimbursed some of it but obviously kept the 5% transaction fee for the entire amount. Then once my KS campaign ended, their accounting team used incorrect information to transfer the remaining balance of over $1000 into my account. I went back and forth with them for almost 6 months trying to locate the funds. Their accounting team insisted the money was in my account. I showed them bank statements and gave them tracking info that my bank provided which showed the money was returned to Enventys. Then they asked me to authorise my bank to allow them to take the money out of my account so they could recall the payment. Why on earth would I give them permission to take money from my account, and why on earth would I want them to recall the payment if the money was in my account in the first place! Finally I had my bank locate the funds (something that should not have been my responsibility but their accounting dept’s), and my bank confirmed the funds were debited back to Enventys. I even gave them the tracking number which my bank gave to me. They didn't bother to track it, and instead kept sending me their initial tracking number which showed they processed the payment! And kept saying their hands were tied unless I authorised them to recall the payment from my bank account. The issue was never whether they processed it, it was that it was rejected and returned given the incorrect information their accounting team used. Finally I had my bank launch an investigation (because I thought maybe the mistake was by my bank), and my bank gave me written confirmation that the funds are sitting with Enventys’ intermediary bank Wells Fargo (needed since I’m based in the UK). I sent this information to the person I have been in contact with via their collaboration chat so she could chase it with their bank, and she very conveniently exited the chat. Now I have no way of contacting them and no one has bothered replying to my emails. I have now given up on ever seeing this money - NEVER AGAIN WOULD I USE THIS COMPANY.

I have contracted with Enventys Partners to design V2.0 of DorsiFLEX as well as improve my e-commerce website as well as conduct the Kickstarter campaign. All three efforts have moved along beautifully and with a great outcome. They are very good at what they do while being collaborative along the way. Enventys Partners will also conduct my post-Kickstarter marketing for DorsiFLEX. Enventys Partners is the best.

Great time working with EP for the third time on a $1MM cmapaign.

We hired Enventys Partners to manage the Media buying for our Kickstarter Campaign. Prior to engaging Enventys Partners we had used other companies to manage our media buying. Despite Enventys Partners' promises at the outset regarding their performance and reporting capabilities, they failed to provide any meaningful data and their ads had by far the poorest performance. Of the media buying companies that we have worked with, only their ads/media buying performance resulted in us losing money. In addition, regarding their communication, they were one of the worst companies that we have ever dealt with. Ultimately, we feel like we were scammed.

I can not say enough about this company!! It has an amazing, helpful staff that has truly gone above and beyond to help make my little business a reality. I will continue to recommend them everytime and i am so impressed with the knowledge and team work within this company. Feel extremely fortunate to have found them! Richard, Patrick, Jeremy, Emily, and Jess- I feel so indebted to you all!

Not only do some of Charlotte's best and brightest work here, they do it in a very, very cool restored building.