Computer Guy
Philadelphia, 430 Fairmount Ave, Pennsylvania, 19123
A practical, friendly, flexible, and personal computer repair, technology help desk, and technology management firm; Computer Guy helps our clients by being there when needed, and working hard to provide the best in computer repair, tech support, technical consulting, help desk and training. We operate around the clock and solve emergency computer problems by whatever means necessary.
Categories & Services
- Digital Marketing
- SEO
Recent Google Reviews
19th March, 2024
Fair pricing, good communication, and quick work.
26th February, 2024
Scott and Ben were incredibly helpful in assisting me in updating my business computers. Scott was responsive to all my questions and made all the necessary recommendations. Ben was great in walking me through the entire selection and installation process. I would highly recommend them and Computer Guy PC Solutions.
26th February, 2024
I have 2 computers. The hard drive needed to be replaced due to failure. The other was running out of space . The computer that was running out of space has 2 hard drives. ALL of this information was written on the service sheet. So, why did they replace the hard drive that barely has data on it & left the other drive that was had 2mb of space left. Both computers was supposed to get 2 TB. Due to their confusion & mistakes, even though there was a written service order, I received 1 TB in one computer & 2 TB in the other. Then I asked them to check the battery on the older laptop & that request was ignored. When I picked up my laptops, one was plugged in when Ben turned it on. I get it home, it shuts down. Guess what, I need another battery. Even though diagnostics were done. On that same computer, when I shut it down, a blue screen appeared. Ben said it was nothing. This is still happening! The blue screen/ error. I thought they built computers at this business!!! I sent them an email about the blue screen, no response. They also act like they don't remember conversations, luckily I keep all emails & paperwork. This is has been the worst experience, Ever. The kindness of the employees makes no difference at this point because the service was terrible!!!!
26th February, 2024
they gave my computer back minus a bunch of data and then kept stalling and lying to me about why and what had to be done to retrieve the data, in aid of getting us to pay more money (i've since learned that this is common practice for outfits like this). it didn't work, and i cut my losses. they're not even good scammers. EDIT: to the owner, my mother paid for your services so it's not my name on the account, but i dealt with you from the time i got my computer back and yeah, you did what you did, scott.
26th January, 2024
It worked!!!
26th December, 2023
My problem was solved within 10 minutes! I am very grateful to the computer guys
Categories & Services
- Digital Marketing
- SEO
Recent Google Reviews
19th March, 2024
Fair pricing, good communication, and quick work.
26th February, 2024
Scott and Ben were incredibly helpful in assisting me in updating my business computers. Scott was responsive to all my questions and made all the necessary recommendations. Ben was great in walking me through the entire selection and installation process. I would highly recommend them and Computer Guy PC Solutions.
26th February, 2024
I have 2 computers. The hard drive needed to be replaced due to failure. The other was running out of space . The computer that was running out of space has 2 hard drives. ALL of this information was written on the service sheet. So, why did they replace the hard drive that barely has data on it & left the other drive that was had 2mb of space left. Both computers was supposed to get 2 TB. Due to their confusion & mistakes, even though there was a written service order, I received 1 TB in one computer & 2 TB in the other. Then I asked them to check the battery on the older laptop & that request was ignored. When I picked up my laptops, one was plugged in when Ben turned it on. I get it home, it shuts down. Guess what, I need another battery. Even though diagnostics were done. On that same computer, when I shut it down, a blue screen appeared. Ben said it was nothing. This is still happening! The blue screen/ error. I thought they built computers at this business!!! I sent them an email about the blue screen, no response. They also act like they don't remember conversations, luckily I keep all emails & paperwork. This is has been the worst experience, Ever. The kindness of the employees makes no difference at this point because the service was terrible!!!!
26th February, 2024
they gave my computer back minus a bunch of data and then kept stalling and lying to me about why and what had to be done to retrieve the data, in aid of getting us to pay more money (i've since learned that this is common practice for outfits like this). it didn't work, and i cut my losses. they're not even good scammers. EDIT: to the owner, my mother paid for your services so it's not my name on the account, but i dealt with you from the time i got my computer back and yeah, you did what you did, scott.
26th January, 2024
It worked!!!
26th December, 2023
My problem was solved within 10 minutes! I am very grateful to the computer guys
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