2.8-star rating (16 Reviews)

Rosebud Media

Medford, 111 N Fir St, Oregon, 97501
Rosebud Media was formed in June of 2017 when we acquired one of the oldest newspapers in Oregon: The Mail Tribune. This acquisition provides the Mail Tribune with its first local owner and publisher since the 1970's. With our growing readerships of both the Mail Tribune and the Ashland Tidings, as well as our specialty publications and exciting online content, we aspire to be southern Oregon's source for news and information available when, where, and how you like it.
Categories & Services
  • Digital Marketing
  • SEO
Recent Google Reviews
Avatar
1-star rating
10th April, 2023
Thanks for killing our century+ old, Pulitzer winning newspaper. Trying to serve a Public Trust for profit… wrong motive, thus the outcome. Get you priorities straight. Print a newspaper (or digital site) to support an informed community. That’s why you have constitutional protections. Not to make $$$$
Avatar
1-star rating
10th April, 2022
90 year old mother has been a paper subscriber for decades. The thanks she gets, is to have her paper thrown into a deep ditch just a few feet from the paperbox
Avatar
5-star rating
10th April, 2022
Awesome team of experts and great customer service.
Avatar
1-star rating
10th April, 2022
Papers come late, wet, in the gutter, and at times not at all. Am told they have trouble finding a responsible person for my route. I think eventually they will go to an e-paper and then I will cancel my sub.
Avatar
1-star rating
10th April, 2021
Update Jan 7, 2021 Please note that both of their streaming content and E Reader applications have poor reviews and that the most recent software update for the E Edition app is over two years ago! Having done some programming of my own, I can say that it is ridiculous to release an app and not provide debugging or upgrades for two years! I am AGAIN experiencing problems with the E Edition app. When I go into the browse mode on my iPad and zoom to make the text easier to read, the app simply shuts down. I then have to sign back on and try again. This happens multiple times per day. Accordingly, I have changed my rating to reflect these unaddressed issues. I finally got access to their eEdition after an hour or more with their IT department. Revised my rating accordingly. Situation detailed below was not my only experience with Rosebud Media's stone age subscription process. I attempted to help my in-laws reset their password. Finally gave up on that after multiple attempts. -------- I recently attempted to subscribe online to Rosebud Media's digital subscription of the Mail Tribune. After multiple attempts, I contacted their circulation department only to be told that I would have to submit a payment via telephone before I would have access "in about 24 hours"! This is when the real fun began, I now have well over a dozen emails from their circulation department attempting to provide access, including a series of five emails that were identical and contained links that were supposedly going to fix the problem. They provided multiple "temporary passwords" that also failed to provide access. I have been using online media for many years. This experience was the worst I've ever had. I STILL do not have access after hours of responding to their email "fixes". Bottom line here . . . save yourself a headache and stay clear of Rosebud Media's sad attempts at providing online content.
Avatar
5-star rating
10th April, 2021
Thank you to Laura Perkins and the Rosebud Media team for making it happen for Penny and Lulu Studio Florist & Events! Sales have increased!! Thank you
Contact Details
Founded
Founded: 2017
Number of Employees
No. of Employees: 51-200
Contact Name
Contact Name: — — — —
Categories & Services
  • Digital Marketing
  • SEO
Recent Google Reviews
Avatar
1-star rating
10th April, 2023
Thanks for killing our century+ old, Pulitzer winning newspaper. Trying to serve a Public Trust for profit… wrong motive, thus the outcome. Get you priorities straight. Print a newspaper (or digital site) to support an informed community. That’s why you have constitutional protections. Not to make $$$$
Avatar
1-star rating
10th April, 2022
90 year old mother has been a paper subscriber for decades. The thanks she gets, is to have her paper thrown into a deep ditch just a few feet from the paperbox
Avatar
5-star rating
10th April, 2022
Awesome team of experts and great customer service.
Avatar
1-star rating
10th April, 2022
Papers come late, wet, in the gutter, and at times not at all. Am told they have trouble finding a responsible person for my route. I think eventually they will go to an e-paper and then I will cancel my sub.
Avatar
1-star rating
10th April, 2021
Update Jan 7, 2021 Please note that both of their streaming content and E Reader applications have poor reviews and that the most recent software update for the E Edition app is over two years ago! Having done some programming of my own, I can say that it is ridiculous to release an app and not provide debugging or upgrades for two years! I am AGAIN experiencing problems with the E Edition app. When I go into the browse mode on my iPad and zoom to make the text easier to read, the app simply shuts down. I then have to sign back on and try again. This happens multiple times per day. Accordingly, I have changed my rating to reflect these unaddressed issues. I finally got access to their eEdition after an hour or more with their IT department. Revised my rating accordingly. Situation detailed below was not my only experience with Rosebud Media's stone age subscription process. I attempted to help my in-laws reset their password. Finally gave up on that after multiple attempts. -------- I recently attempted to subscribe online to Rosebud Media's digital subscription of the Mail Tribune. After multiple attempts, I contacted their circulation department only to be told that I would have to submit a payment via telephone before I would have access "in about 24 hours"! This is when the real fun began, I now have well over a dozen emails from their circulation department attempting to provide access, including a series of five emails that were identical and contained links that were supposedly going to fix the problem. They provided multiple "temporary passwords" that also failed to provide access. I have been using online media for many years. This experience was the worst I've ever had. I STILL do not have access after hours of responding to their email "fixes". Bottom line here . . . save yourself a headache and stay clear of Rosebud Media's sad attempts at providing online content.
Avatar
5-star rating
10th April, 2021
Thank you to Laura Perkins and the Rosebud Media team for making it happen for Penny and Lulu Studio Florist & Events! Sales have increased!! Thank you
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