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Local Reputation Management for Multi-location Businesses and Franchises

Aired: Oct 30, 2024

Claire Carlile

Hosted by

Claire Carlile

Mike Blumenthal

Special Guest

Mike Blumenthal

Near Media

Julian Hooks

Special Guest

Julian Hooks

Asurion

Replay our webinar to understand what's needed for successful local reputation management strategy for multi-location businesses and franchises. We chatted with Mike Blumenthal (Near Media) and Julian Hooks (Asurion) about review generation, the key tactics brands like Trader Joe's and Asurion use for reputation management, and the importance of customer experience on a brand's reputation. We also dived into the BrightLocal Brand Review Index research with our Research Manager, Sammy Paget.

Watch the Replay