Local Reputation Management for Multi-location Businesses and Franchises
Aired: Oct 30, 2024
Hosted by
Claire Carlile
Special Guest
Mike Blumenthal
Near Media
Special Guest
Julian Hooks
Asurion
Replay our webinar to understand what's needed for successful local reputation management strategy for multi-location businesses and franchises. We chatted with Mike Blumenthal (Near Media) and Julian Hooks (Asurion) about review generation, the key tactics brands like Trader Joe's and Asurion use for reputation management, and the importance of customer experience on a brand's reputation. We also dived into the BrightLocal Brand Review Index research with our Research Manager, Sammy Paget.
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