*During your free trial you get access to the full SEO Pro plan; at the end of your trial you can select the best plan for you.
What countries does BrightLocal work in?
Our tools are configured to work for USA, UK, Canada, and Australia.
We plan to add additional countries over the coming months, so please contact us if you want to know when we're launching in your country.
How and when do I pay?
You don't have to pay until the end of your 14 day free trial. We don't take payment details in advance so you're not tied in.
We do it this way because we don't believe in tricking people into paying to use our service. It should be good enough for people to want to pay for—and many businesses do!
What happens after my free trial ends?
You will be able to access your account but you can't run new reports or update existing reports.
To run or update reports you will need to upgrade to a paid subscription.
From time to time we delete old, unused accounts so we may do this if your account is not accessed or reactivated.
What happens if I cancel?
You can cancel at any time. We won't delete your account or your reports so you can come back and access them at any time.
Can I buy just part of the BrightLocal service?
This isn't possible on our standard subscription levels. However, if you have a very high volume of locations and need just one or two types of reports then we can create a customer plan just for you.
What benefit do 'White-label' options give me?
White-label options allow you to remove all mention of BrightLocal from your reports and emails, and customize them with your own logo and brand colors.
I just want to build citations. Do I need to sign up?
Signing up creates your account on BrightLocal. So, yes, you do need to do this. But there is no obligation to use our other tools and you do NOT need to pay a monthly subscription to use Citation Builder.
Is Citation Builder included in each plan?
Citation Builder is a pay-as-you-go service and each citation submission or update we do costs $3 (or $2 when you bulk buy credits).
You can access Citation Builder from your account but you don't get any credits included in your monthly subscription. Submission campaigns or submission credits are purchased separately.
On the flip side, if you just want to use Citation Builder you don't need to pay for a monthly subscription to our other tools.
How do I get BrightLocal to submit to Data Aggregators?
We do submit to the 'big 4' US data aggregators, and we submit to Factual for all other countries.
To submit to data aggregators you need to create a Citation Builder campaign where you can select the aggregators you want and/or manual submissions if you want those as well.
Just sign-up for our Citation Builder only plan above.