Want to know how to get a suspended Google My Business listing reinstated? Here’s everything you need to know to get your all-important listing back, by GMB Product Expert Ben Fisher. Joe awoke one morning to find that the phones were not ringing for his business. He then had some people calling in from billboard… Read More

Ben Fisher
September 27th, 2019

[UPDATE: November 19th, 2019] Short names now appear in the ‘About’ section of GMB, so they’re more visible than ever before. Wouldn’t you prefer to share your Google My Business profile with a neat, punchy, and business specific URL? Well, if you’re finding yourself nodding then read on, because Ben Fisher is here to explain… Read More

Ben Fisher
April 18th, 2019

The Google My Business Community is Dead… Long Live the Google My Business Help Community! Yes, the official GMB online community website has had a full refresh, and with it comes a raft of new features, easier ways to share issues, and even a board devoted to agency queries! Here’s Google Product Expert Ben Fisher… Read More

Ben Fisher
April 1st, 2019

Excited about new updates to the Google My Business App but worried about the autonomy it provides your clients? Ben Fisher is here to show you how the new features can be used to build and showcase the value of local marketing. When Google My Business (GMB) launched in 2014, Google rolled out an unprecedented… Read More

Ben Fisher
January 15th, 2019

Google My Business Insights’ Search Queries is a fantastic tool that helps you understand how visitors are finding your GMB profile. Here, contributor Ben Fisher explains how to use them to inform your on-site content and ads strategies. Google My Business Insights presents a fantastic opportunity to learn the behavior of people who are searching… Read More

Ben Fisher
November 16th, 2018

Google recently launched Insights specifically for the performance of Google My Business Posts, but how accurate are they? Before you start weeping about poor Post performance, take a look at this analysis by contributor Ben Fisher, who also has some fantastic workarounds for getting the most accurate Post performance data. Google My Business Posts are… Read More

Ben Fisher
September 11th, 2018

Google has been collecting information about what users think about businesses for a very long time, and now you can see these ‘Subjective Attributes’ in your GMB Insights. Contributor Ben Fisher explores where these attributes come from and what they can teach you about your business and its audience. Google recently announced that Subjective Attributes… Read More

Ben Fisher
July 19th, 2018

As online reputation becomes more and more business critical, false reviews aiming to discredit competitors’ businesses are seeing a surge. Want to know how to get a fake review removed from your business listing? Read on to learn contributor Ben Fisher’s steps to flag Google reviews for removal in a way that’s most likely to… Read More

Ben Fisher
June 28th, 2018

The re-addition of business descriptions to Google My Business is a welcome change for agencies and businesses alike. Here guest blogger Ben Fisher takes you through the process of writing and submitting the perfect business description. Google has been making big “updates” to Google My Business listings! These improvements are making Google My Business more… Read More

Ben Fisher
May 2nd, 2018

Google My Business listings are becoming richer every week, with new features being introduced or updated constantly. A recent addition to GMB is Google My Business Video, and guest contributor Ben Fisher is here to give you some ideas and guidelines on how to use this listings content format to win new customers. We all… Read More

Ben Fisher
March 29th, 2018