IT'S HERE! Read 2024's Local Consumer Review Survey

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Reputation Manager

Collect more reviews. Drive more customers to your business.

Try for free Create a free account and start collecting reviews in minutes.
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4.8/5 Based on 1,000+ reviews on: G2, Capterra, and Trustpilot
Hilton 1 Logo
Sterlingsky Logo
Specsavers 1 Logo
Valvoline Logo
Iprospect Logo
Home Depot 2 Logo
Staylisted Logo
Krispy Kreme Logo
Wagamama Logo
Nandos Logo
Kumon Logo
Fitness First Logo
Halfords Logo
Smilesavvy Logo
"This is one of the best tools out there to get more reviews for your clients and monitor and manage them as well."
David Prian - Inspir3d Marketing
David Prian
Inspir3d Marketing
"We helped generate $88,000 for a client with online reviews using Reputation Manager!"
Crystal Horton - Accelerate Marketing
Crystal Horton
Accelerate Marketing
"Features like reviews and ratings allow us to see data that we'd otherwise have to go to multiple websites to access. This is a huge time saver for us!"
Benjamin Collins - Laughing Samurai
Benjamin Collins
Laughing Samurai

Customer reviews are vital for the success of local businesses…

88% of consumers

consider using a business only if it responds to both positive and negative reviews.

93% of consumers

expect a business to respond to their reviews.

54% of consumers

will use a business only if it has a rating of 4 stars or above.

 

*The above statistics are all taken from the 2024 Local Consumer Review Survey.

Every stage of the review lifecycle covered

REVIEW GENERATION
Create a constant stream of new reviews with ease

  • SMS and email campaigns with bulk sending and follow-ups.

  • Link and kiosk modes make it easy to collect reviews your way.

  • Customize campaigns to suit your branding.

Explore review generation features

REVIEW MANAGEMENT
Finally, a way to track, monitor, and respond to reviews… all in one place

  • Stay on top of reviews, no matter where they're left.

  • Get notified of new reviews so you can reply faster.

  • Respond to Google and Facebook reviews without leaving your BrightLocal dashboard.

Explore review monitoring features

REVIEW WIDGETS
Display the best reviews on your website, without all that tricky code

Display The Best Reviews Step 1 (1)

Endless templates and customization options

Display The Best Reviews Step 2 (1)

Complete control of which reviews you showcase

Import and display reviews across your website

Explore review showcase features

With 80+ review sites tracked and monitored...

Facebook
Foursquare
Google
Hotels.com
Tripadvisor
Yahoo!
Yelp
Yell
View full site list

Join 10,000+ marketers who are scaling and growing with BrightLocal

"It was thanks to BrightLocal that I was able to achieve completely dominant positions of 1st, 2nd, and 3rd."
Angus Matthew
Group Marketing Manager
Orchard Care Homes
"For my business BrightLocal is foundational. It means everything... leads, reporting, fulfilment, and growth."
Jono Long
CEO
Faithworks Marketing
"BrightLocal is the only platform I've found that ties everything I need for local SEO into one easy-to-use platform and it's affordable."
JD Hilditch
CEO/Director of Marketing
Voyage Media Works
Check out more success stories

When it comes to local marketing, all you need is BrightLocal

All in one

Save time and cut costs with all the tools you need to dominate local rankings under one roof.

Cost-effective

BrightLocal doesn’t box you into one-size-fits-all subscriptions. Only pay for what you need from $39 per month.

Scalable

From small local businesses to agencies and multi-location brands, BrightLocal suits any size business.

Ready to win more customers with an unbeatable reputation?

  • No credit card required

  • Collect reviews for free

  • Full platform access

Try for free
“I have used four different reputation systems over the last 10 years... BrightLocal's Reputation Manager tool does everything that all the other systems do and more.”
Ryan Steinolfson - Accelerate Marketing
Ryan Steinolfson
Accelerate Marketing

Review sites tracked, by country

USA
BBB.org
Best of the Web
Brown Book
Citysearch
Cylex
DexKnows
EZlocal
Facebook
Foursquare
Google
InsiderPages
Judy's Book
Local.com
Merchant Circle
Superpages
TripAdvisor
Trustpilot
Yahoo! Local
Yellow Pages
Yelp

United Kingdom
Brown Book
Cylex
Facebook
Foursquare
FreeIndex
Fyple
Google
Independent.com
OpenTable
Opendi
Scoot
Thomson Local
Tipped
Touch Local
TripAdvisor
Trustpilot
Yahoo! Local
Yell
Yelp

Canada
411 Canada
BBB.org
Brown Book
Canpages
Cylex
Facebook
Foursquare
Gold Book
Google
OpenTable
Profile Canada
TripAdvisor
Trustpilot
WebLocal
Yellow Pages
Yelp

Australia
Brown Book
Cylex
dLook
Facebook
Foursquare
Google
OpenTable
TripAdvisor
True Local
Trustpilot
Yellow Pages
Yelp

Review sites tracked, by industry (USA only)

Legal
Lawyers.com
Martindale.com
Avvo.com

Medical
Healthgrades
Dr.Oogle
RateMDs
ZocDoc
Wellness
RealSelf
Vitals.com
Demand Force
Real Patient Ratings
Doctor.com

Hotels
Hotels.com
Tripadvisor
Booking.com
Expedia
Priceline

Home Services
Houzz.com
Homeadvisor.com

Wellness
Doctor.com
Wellness
RealSelf

Automotive
Cars.com
Edmunds.com
dealerrater.com
surecritic.com
carwise.com

Wedding Services
wedding.com
weddingwire.com
theknot.com

Care Homes
agingcare.com
care.com

Real Estate
Zillow.com
Realtor.com

Removals and Storage
Moving Company Reviews
My Moving Reviews
selfStorage
SpareFoot

Restaurants
Tripadvisor
Opentable
menuism.com
Zomato

Mechanics and Auto Parts
Demandforce.com
mechanicadvisor.com
DriverSide.com
RepairPal.com
Automd.com

Contractors / Tradesmen
Homeadvisor
Networx.com
Fixr.com
Homestars
Houzz
Buildzoom

Dentists
Demand Force
1-800-DENTIST
Doctor.com
Dr.Oogle
Real Patient Ratings
RealSelf
Wellness
ZocDoc