Local SEO Insights

Today, we’re proud to announce a major update to Reputation Manager with the release of Review Inbox. What is Review Inbox? Review Inbox makes multi-location reputation management simpler. Now you can see every customer review, for every location you manage in BrightLocal, from the comfort of a single feed.  With Review Inbox you can: See… Read More

Kristian Bannister
November 27th, 2019

How much time do you spend setting up marketing reports for a client or for your business? A couple of hours? A whole day? Well, in BrightLocal you can now do it in under five minutes! That’s because we’ve just made a major upgrade to our Report Creation Wizard. At BrightLocal, we’ve always been dedicated… Read More

Kristian Bannister
November 22nd, 2019

At BrightLocal, we firmly believe that our tools should be as intuitive and easy to use as possible, that our Customer Success team should always be on hand to help, and that the information you need to get the most from our products and services is at your fingertips when it’s needed. While we’ve been… Read More

Vicky Chandler
October 24th, 2019

Today, we’re pleased to announce the launch of Niche Review Sources for Reputation Manager. Niche Review Sources allows you to monitor and grow reviews on industry-specific websites. You’ll now have access to 47 Niche Review Sources across 14 industries. These include Expedia, RateMDs, Lawyers.com, and many more. Rather than putting every source into your Reputation… Read More

Kristian Bannister
October 7th, 2019

We’ve all been there: you fire up your ranking-monitoring tool of choice. You see a massive change in rankings. Your heart rate increases. WTF? Was it something you did? Was it something you didn’t do? Or was it (eek)… an update to Google’s search algorithm? There are plenty of free tools out there to help… Read More

Jamie Pitman
September 12th, 2019

Today we’re launching a highly-requested feature for Reputation Manager: Client Access. Client Access is designed to help agencies streamline review generation for their clients. It lets your clients log in into their own Reputation Management dashboard, allowing them to: See their latest reviews Figure out their overall reputation through easy-to-understand charts Easily reply to Facebook… Read More

Kristian Bannister
July 29th, 2019

In 2018, Acxiom was acquired by publicly-traded advertising company IPG. In order to comply with the California Consumer Privacy Act (CCPA) which comes into effect on January 1st, 2020, Acxiom will be shuttering its directory and local search operations, including its data aggregator functions. (N.b. If you’re asking ‘what’s a data aggregator?’ we’ve got you… Read More

Vicky Chandler
June 12th, 2019

We’re fast approaching the midpoint of the year, and at BrightLocal we’re showing no signs of slowing down. Today we’re pleased to announce another new improvement to our Reputation Manager product. This marks the third—yes, third!—feature release for Reputation Manager in 2019. Introducing Link Mode Link Mode builds on the success of Kiosk Mode, a… Read More

Kristian Bannister
May 17th, 2019

There are all sorts of links, URLs, and IDs associated with Business Profiles on Google, each of which is used to direct people to Google Maps, the Knowledge Panel, and beyond. But if you want to get to them, it’s not as simple as copying a URL from Google, as these can change based on… Read More

Jamie Pitman
May 10th, 2019

Post last updated: June 2019 We see a lot of questions in forums and blog comments asking ‘which citation service is best?’ so we thought we’d provide a useful resource that compares six popular citation services and list the pros and cons of each. Those looking to compare, for example, Moz Local pricing and Yext… Read More

Myles Anderson
May 4th, 2019