Top 50 Local Citation Sites [Updated 2019] We originally published this list of top local citation sites in 2013 and it’s become such a regularly trusted resource that we’ve re-researched and republished it every year since! In August 2019 we reviewed all the local directories included and updated each of the country lists to ensure that this is… Read More

Myles Anderson
August 8th, 2019

[Update 12/19/2019: Acxiom has officially retired its directory, meaning we no longer submit to it as one of our big four data aggregators. Foursquare has taken its place.] Post last updated: June 2019 We see a lot of questions in forums and blog comments asking ‘which citation service is best?’ so we thought we’d provide… Read More

Myles Anderson
May 4th, 2019

Ten years ago, Ed Eliot and I founded the first iteration of BrightLocal, a local search agency helping local businesses grow through the effective use of search marketing. Fast-forward to today and, while BrightLocal has changed from an agency to a technology company, the aim is the same as it always was: to help deliver… Read More

Myles Anderson
April 9th, 2019

Staying on top of your business’ online reputation is a time-consuming and never-ending pursuit. You need to respond to reviews in a timely manner, spot trends within feedback, and address issues that are negatively impacting your reputation. On top of that, you also need to be generating new reviews to help attract customers and stay… Read More

Myles Anderson
March 26th, 2019

“Strike while the iron is hot,” they say, and nowhere is this more applicable than when getting authentic feedback from customers. At the point of sale or point of service; that’s when customers are at their happiest, and when they’re most likely to provide you with a true reflection of your service. That’s why we’ve… Read More

Myles Anderson
February 19th, 2019

Just like regular SEO, local SEO is an ever-changing game, with search engines moving the goalposts all the time. The myriad factors that can affect rankings in the local pack and localized organic search results are some of the most critical to local businesses, so it’s no surprise that shifts in importance are closely monitored.… Read More

Myles Anderson
December 4th, 2018

As part of the Local Marketing Institute’s Local Business Marketing Summit earlier this year, I had the pleasure of sharing my tips for developing an effective reputation management strategy. Take a look at the video below for the whole recording, or read on for a summary. I love what reputation can do for a business. When… Read More

Myles Anderson
November 13th, 2018

As you’ll no doubt be aware from our extensive research into online reviews for local businesses, reputation management has become a critical factor in business success. 85% of consumers trust online reviews as much as personal recommendations Positive reviews make 73% of consumers trust a local business more 68% of consumers will leave a review… Read More

Myles Anderson
October 8th, 2018

On September 11th, Google released a major update to how they detect automated queries (aka ‘scraping’) of their pages. Here at BrightLocal we use scraping techniques to get data on search rankings, citations, and reviews, but since Google made this update it has been much harder for us to get this valuable data and so… Read More

Myles Anderson
September 24th, 2018

We’re excited to announce a milestone for our Lead Generation Widget: to date, 5,000 new leads have been generated using the tool! Since launching this powerful and customizable new way to get leads through your agency website in March, we’ve had some excellent feedback from our agency customers, including ChoiceLocal, Somnowell, Nifty Marketing, and Missional Marketing.… Read More

Myles Anderson
August 9th, 2018