Local SEO Insights

Today, we’re proud to announce a major update to Reputation Manager with the release of Review Inbox. What is Review Inbox? Review Inbox makes multi-location reputation management simpler. Now you can see every customer review, for every location you manage in BrightLocal, from the comfort of a single feed.  With Review Inbox you can: See… Read More

Kristian Bannister
November 27th, 2019

BrightLocal has been studying the impact of consumer reviews for the last nine years and, in that time, we’ve seen a huge spike in importance. In our first-ever Local Consumer Review Survey carried out in 2010, fewer than seven in 10 local consumers trusted reviews as much as a personal recommendation and just 70% of… Read More

Jamie Pitman
November 6th, 2019

It’s time to gather around the campfire and tell some spooky Google My Business (GMB) horror stories. Since he shares the name of Friday the 13th killer Jason Voorhees, it’s only fitting that Jason Brown acts as the narrator. Please do not read this post in the dark. Google allows and encourages users to create… Read More

Jason Brown
October 31st, 2019

A poor review is every business owner’s worst nightmare come true, especially if you feel that the comments are unreasonable or downright untrue. A negative review, or series of negative reviews, can seriously undermine the blood, sweat and tears you’ve put into building your business over the years. Over and above the annoyance you feel… Read More

Jamie Pitman
October 21st, 2019

300+ Business Review Sites for 30 Industries [Updated 2019] The benefits of getting online reviews are many. Not only do they help to build trust with potential customers, but they also increase click-through rates from Google My Business. As a bonus, online reviews and ratings can even help a business rank higher on Google. Moz’s Local… Read More

Jamie Pitman
October 15th, 2019

Looking to enter into the world of online reviews and reputation management, but not sure what you’re dealing with? Read our handy guide detailing all the key information you need to know. Online reputation management is an ongoing task which serves to create, cultivate and maintain your brand name and its good standing online. Much… Read More

Jamie Pitman
October 10th, 2019

Today, we’re pleased to announce the launch of Niche Review Sources for Reputation Manager. Niche Review Sources allows you to monitor and grow reviews on industry-specific websites. You’ll now have access to 47 Niche Review Sources across 14 industries. These include Expedia, RateMDs, Lawyers.com, and many more. Rather than putting every source into your Reputation… Read More

Kristian Bannister
October 7th, 2019

Google My Business reviews help to build trust and give your brand credibility, but where do you start to get more reviews on Google My Business? Let’s take a look… Research shows that Google is the fastest growing online reviews platform in the world and is acquiring new reviews at a much quicker rate than… Read More

Jamie Pitman
October 7th, 2019

In our latest edition of Local Legends, we’re excited to present a conversation between Greg Gifford, VP of Search at Wikimotive and BrightLocal CEO, Myles Anderson. Greg visited the BrightLocal UK office just ahead of the Brighton SEO conference to share his thoughts on, well, pretty much everything local! We ended up with a  interview… Read More

Jamie Pitman
October 3rd, 2019

Online customer reviews rival those of word-of-mouth recommendations when it comes to consumer trust. Follow our 5 step plan to begin building your brand on Yelp, Google, Facebook, and beyond. Modern consumers use online research to learn more about a product they are interested in purchasing, a service provider they might hire, or a business that… Read More

Jamie Pitman
October 3rd, 2019