Reviews

Online reviews can today make or break a local business. Get the latest guidance and research on growing your reviews and responding to customer feedback.

Using Email To Ask For Reviews Teaser

Using Email to Ask for Reviews

by Jamie Pitman

When it comes to acquiring online reviews, having multiple methods of requesting reviews in your arsenal ensures that you gather as many as possible. This is an important consideration given ...

March 5th, 2022
3 min read
Yelp Business Reviews Teaser

Yelp Business Reviews

by Shane Barker

If you’re a service-oriented B2C business and you’re not on Yelp, then you’re leaving money on the table. Yelp is a treasure trove of user-generated content—the holy grail of content ...

February 16th, 2022
8 min read
Local Consumer Review Survey 2022

Local Consumer Review Survey 2022

by Jamie Pitman

Every year, the Local Consumer Review Survey explores the ways in which consumers use online reviews to choose, trust, and understand businesses offering services in their local area. Since its ...

January 26th, 2022
25 min read
Local Ranking Factors Teaser

Local SEO Ranking Factors 2023

by Sammy Paget

Google’s algorithm to rank local search results relies on a wide variety of different signals, so it can be difficult to know where you should dedicate your efforts. To ensure ...

December 15th, 2021
13 min read
Resized Google Reviews Teaser

Google Business Reviews

by Alix Coe

As a business owner, you’ll already know just how powerful a positive reputation is. Perception of your business will have a strong influence over whether a potential customer makes a ...

November 12th, 2021
7 min read
Review Response Templates

Review Response Templates

by Mark Crowe

There’s no way to sugarcoat it. Whether you love them or live in fear of them, reviews matter.  Online reviews have many benefits. They’re an important indicator of your overall ...

October 5th, 2021
5 min read
Resized Local Seo Glossary Teaser

Local SEO Glossary

by Mark Crowe

Maybe you’re new to the world of Search Engine Optimisation (SEO), or you might be an industry pro who’s moving into a Local specialism? Either way, BrightLocal’s Local SEO Glossary ...

August 25th, 2021