Reviews

Online reviews can today make or break a local business. Get the latest guidance and research on growing your reviews and responding to customer feedback.

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Local Consumer Review Survey 2020

by Rosie Murphy

Every year, the Local Consumer Review Survey explores the ways in which local business customers use online reviews to choose, trust, and understand businesses offering services in their area. Since ...

December 9th, 2020
18 min read

Local SEO Ranking Factors 2020

by Rosie Murphy

This is an old study. If you’re looking for the most up-to-date local ranking factors check our guide in the Local SEO Learning Hub. Ranking for local searches requires focus ...

September 22nd, 2020
11 min read
What Is Reputation Management Teaser

What Is Reputation Management?

by Jamie Pitman

All businesses live or die on their reputation, and, in today’s digitally-focused world, that often means honing in on everything that’s said about a business online. Given how important online ...

September 4th, 2020
12 min read