1Digital Agency
Philadelphia, 20 N 3rd St, Pennsylvania, 19106
1Digital is a collective of distinctive personalities with diverse skill sets all working towards one common goal, to make eCommerce websites great. Our developers are relentless problem solvers, looking for new ways to make eCommerce platforms do more. Our designers are meticulous architects, building out site designs by placing one element at a time. Our digital marketers are obsessive researchers, constantly gathering information about new methods and strategies. Best in SEO eCommerce team.
We work best as the go-to digital team for committed eCommerce merchants who are enthusiastic about taking steps towards improving their online business. If that sounds like the kind of business owner you are, we want to work with you. Get to know us. We think you'll want to work with us too. We service clients in the mid-market and we're partners with enterprise eCommerce solutions from platforms like BigCommerce Enterprise, Shopify Plus and Magento. We're best known for our top eCommerce website design services, custom development work, and best in class eCommerce SEO services. Based out of Philadelphia and Miami, our team spends every day perfecting the art of eCommerce while improving our clients' eCommerce websites and digital footprint. 1Digital started in 2012 and we've been rated amongst the top eCommerce digital marketing agencies in the US. We specialize in increasing transactions and conversion rates while helping improve the user experience for our client's customers along the way. We're a digital marketing agency that helps brands ignite their true eCommerce potential. Our developers are relentless problem solvers, looking for new ways to make eCommerce platforms do more. Our designers are meticulous architects, building out site designs by placing one element at a time. Our marketers are obsessive researchers, constantly gathering information about new methods and strategies. We work best as the go-to digital team for committed eCommerce merchants who are enthusiastic about taking steps towards improving their online business. If that sounds like the kind of business owner you are, we want to work with you. Get to know us. We think you'll want to work with us too. We service clients in the mid-market and we're partners with enterprise eCommerce solutions for platforms like BigCommerce Enterprise, Shopify Plus and Magento. We're best known for our top eCommerce website design services, custom development work, digital marketing and best in class eCommerce SEO services. Partnering with platforms like BigCommerce & Shopify Plus allows us to help our clients scale their eCommerce businesses with custom eCommerce solutions. We've designed hundreds of beautiful eCommerce stores for satisfied clients. Each new project carves, shapes and tweaks our process for the better. We're constantly developing new ways to identify and eliminate anything that causes delays, creates confusion, misinterprets ideas, or adds expense - anything that puts your absolute satisfaction at risk. And more importantly, we're constantly pushing the envelope on eCommerce web design language with user behavior to ultimately drive higher conversion and customer satisfaction. We're experts when it comes to eCommerce website design & eCommerce user experience.
Categories & Services
- Digital Marketing
- Local SEO
- PPC
- SEO
- Website Design
Recent Google Reviews
11th April, 2024
Working with the team at 1Digital Agency has been fantastic. It's clear they really know their stuff when it comes to eCommerce. Especially compared to other agencies we've worked with. They’ve turned our website into something visually impressive and super functional, which wasn't easy. They always seemed to have a new trick up their sleeve to make our online store even better. Honestly, they’ve gone above and beyond what we hoped for. Our sales have seen a real boost thanks to their focus on strategies that actually deliver results. I'd definitely suggest 1Digital Agency to anyone looking for seriously good eCommerce support.
4th April, 2024
Have spoken with Sam a few times regarding hiring his company to fix some Google Merchant Center issues that I was have. He explained a very straight forward approach that he and his team would take to solve the issue. I have the utmost confidence that they would have us taken care of in no time! At this current time, being a small business that is experiencing some downs in our current market we made the decision not to use he and his team at right now. After explaining this to Sam, he went a step further and provided me some alternative options to solve our issue that may be a better option for us in our situation. Super impressed with my interactions with he and this team, am hoping that down the road I have an opportunity to work with them!
18th March, 2024
In September 2022, my journey into e-commerce hell began when I chose 1Digital Agency to build our BigCommerce site. Seduced by their reasonable pricing and promises to meet my detailed requirements, I expected professionalism and efficiency. What followed was nothing short of a nightmare. Mismanagement from Day One: The project kicked off with a glaring red flag—their project manager was utterly clueless about our meticulously detailed requirements. This lack of communication from the sales team set the tone for the entire project. A Black Hole of Time and Money: The project, which was supposed to take 2-3 months, dragged on with no end in sight. The design team's incompetence was so profound that I was compelled to hire an external designer to show them what a professional site should look like. $10,000 vanished into the abyss of designing a homepage alone, a testament to their reckless disregard for budget and timelines. Lack of Accountability and Skill: As the project meandered through its eighth month without substantial progress, it became evident that 1Digital was more interested in racking up billable hours than delivering results. Their overseas developers, disconnected from our objectives, and local team, adept at saying "we can't do that," formed a symphony of ineptitude. Empty Promises and Ultimatums: When I finally demanded intervention from higher-ups, the CEO’s promises were as empty as the progress reports. The switch to a fixed-cost contract and assurances of priority were mere placations. As deadlines became a joke, our project was relegated to the back burner, further delayed by their abysmal prioritization and execution. A Complete Breach of Trust: Fast forward to January 2024, 1Digital demanded the final payment without fulfilling their contractual obligations or providing a functioning site. Their refusal to offer the standard 30-day bug fixes post-launch was the final straw, breaching our contract and eroding any remaining trust. Legal Woes and a Warning: Our relationship with 1Digital Agency has now devolved into a legal battle, a path I never wished to take. But it's a necessary step to prevent this unscrupulous company from inflicting similar harm on others. Do Not Make Our Mistake: I implore any small or medium-sized business looking to venture into e-commerce to steer clear of 1Digital Agency. Their operation, plagued by mismanagement, incompetence, and a blatant disregard for client success, is a recipe for disaster. Let our experience be a warning: choosing 1Digital Agency could spell the ruin of your e-commerce dreams.
18th February, 2024
Comprehensive and tailored SEO approach. Transparent and kept us in the loop throughout the process. Thank you!
18th November, 2023
We hired 1Digital after filtering through other agencies that could handle platform migrations. We found that they had the best approach and they were way more detailed in their proposals than other agencies. Switching platforms felt daunting until we partnered with 1Digital. Brian and Joe guided us expertly through migrating to Shopify Plus, wrapping it all up in just 6 months. We faced challenges, but they were quick to solve issues and recommend smart 3rd party solutions. They're still supporting us with phase 2 enhancements and have started an SEO campaign to keep our rankings strong.
18th October, 2023
Great experience working with 1Digital. We contracted them for an end to end e-commerce site build with ongoing SEO blog campaigns. The team took on our project after a series of focused kick-off and scoping calls, and rapidly delivered a great site for us. They kept us in the loop with bi-weekly updates along the way, and gave us many opportunities for input. Overall, very happy with the process. Money well spent.
Contact Details
Founded: 2012
No. of Employees: 11-50
Phone:
2158091567
Contact Name: — — — —
Contact 1Digital Agency
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Categories & Services
- Digital Marketing
- Local SEO
- PPC
- SEO
- Website Design
Recent Google Reviews
11th April, 2024
Working with the team at 1Digital Agency has been fantastic. It's clear they really know their stuff when it comes to eCommerce. Especially compared to other agencies we've worked with. They’ve turned our website into something visually impressive and super functional, which wasn't easy. They always seemed to have a new trick up their sleeve to make our online store even better. Honestly, they’ve gone above and beyond what we hoped for. Our sales have seen a real boost thanks to their focus on strategies that actually deliver results. I'd definitely suggest 1Digital Agency to anyone looking for seriously good eCommerce support.
4th April, 2024
Have spoken with Sam a few times regarding hiring his company to fix some Google Merchant Center issues that I was have. He explained a very straight forward approach that he and his team would take to solve the issue. I have the utmost confidence that they would have us taken care of in no time! At this current time, being a small business that is experiencing some downs in our current market we made the decision not to use he and his team at right now. After explaining this to Sam, he went a step further and provided me some alternative options to solve our issue that may be a better option for us in our situation. Super impressed with my interactions with he and this team, am hoping that down the road I have an opportunity to work with them!
18th March, 2024
In September 2022, my journey into e-commerce hell began when I chose 1Digital Agency to build our BigCommerce site. Seduced by their reasonable pricing and promises to meet my detailed requirements, I expected professionalism and efficiency. What followed was nothing short of a nightmare. Mismanagement from Day One: The project kicked off with a glaring red flag—their project manager was utterly clueless about our meticulously detailed requirements. This lack of communication from the sales team set the tone for the entire project. A Black Hole of Time and Money: The project, which was supposed to take 2-3 months, dragged on with no end in sight. The design team's incompetence was so profound that I was compelled to hire an external designer to show them what a professional site should look like. $10,000 vanished into the abyss of designing a homepage alone, a testament to their reckless disregard for budget and timelines. Lack of Accountability and Skill: As the project meandered through its eighth month without substantial progress, it became evident that 1Digital was more interested in racking up billable hours than delivering results. Their overseas developers, disconnected from our objectives, and local team, adept at saying "we can't do that," formed a symphony of ineptitude. Empty Promises and Ultimatums: When I finally demanded intervention from higher-ups, the CEO’s promises were as empty as the progress reports. The switch to a fixed-cost contract and assurances of priority were mere placations. As deadlines became a joke, our project was relegated to the back burner, further delayed by their abysmal prioritization and execution. A Complete Breach of Trust: Fast forward to January 2024, 1Digital demanded the final payment without fulfilling their contractual obligations or providing a functioning site. Their refusal to offer the standard 30-day bug fixes post-launch was the final straw, breaching our contract and eroding any remaining trust. Legal Woes and a Warning: Our relationship with 1Digital Agency has now devolved into a legal battle, a path I never wished to take. But it's a necessary step to prevent this unscrupulous company from inflicting similar harm on others. Do Not Make Our Mistake: I implore any small or medium-sized business looking to venture into e-commerce to steer clear of 1Digital Agency. Their operation, plagued by mismanagement, incompetence, and a blatant disregard for client success, is a recipe for disaster. Let our experience be a warning: choosing 1Digital Agency could spell the ruin of your e-commerce dreams.
18th February, 2024
Comprehensive and tailored SEO approach. Transparent and kept us in the loop throughout the process. Thank you!
18th November, 2023
We hired 1Digital after filtering through other agencies that could handle platform migrations. We found that they had the best approach and they were way more detailed in their proposals than other agencies. Switching platforms felt daunting until we partnered with 1Digital. Brian and Joe guided us expertly through migrating to Shopify Plus, wrapping it all up in just 6 months. We faced challenges, but they were quick to solve issues and recommend smart 3rd party solutions. They're still supporting us with phase 2 enhancements and have started an SEO campaign to keep our rankings strong.
18th October, 2023
Great experience working with 1Digital. We contracted them for an end to end e-commerce site build with ongoing SEO blog campaigns. The team took on our project after a series of focused kick-off and scoping calls, and rapidly delivered a great site for us. They kept us in the loop with bi-weekly updates along the way, and gave us many opportunities for input. Overall, very happy with the process. Money well spent.
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