Adrian Agency - Sacramento Advertising Agency

This is an honest review and I am not trying to punish Adrian Agency, but know that good quality reviews help businesses! I hired Adrian Agency In September 2023 with the intention to run ads to increase sales and potentially try to put some of that additional income into SEO work. Along the way we had some good website changes that they were able to make and they always did those quickly, and did a great job on those. So concerning the ads - at this time I had been working with them for around 10-11 weeks and I did not see one sale that came from the ads that were being run. I contacted them telling them I wanted to cancel my contract with them. They then told me the sales were secondary and that I had a contract with them and have to give a 60 day notice in order to cancel. So I am supposed to continue paying them to manage the ads and spend my money on the ads with no sales? I told them that if they could show me any sales came from the ads they ran I would move forward paying for the additional time to run the ads. They told me they would take the 60 day cancellation policy down to 30 days, but that's the final deal, and they still could not show me any sales coming from the ads. This is not even reasonable if they are not able to show me they are producing any sales at all! About 3 weeks after parting ways I got an invoice from Chris for $1800+ with very minimal details on what it was actually for ("hourly development work") and was given a hard time when I asked for more information showing what I was paying for. The response was "normally this is how we send invoices, and no one has ever complained." I guess most people just pay for large invoices and not even ask for justification showing what they are for. In summary: they do great website work, with ads management make sure they set up the tracking properly to show you the analytics, I would definitely not sign a long term contract with no accountability if sales are not produced, and make sure you know what you are paying for on the invoices (not saying anyone was lying just so you know in detail what the logged hours are for). Hopefully this review can be used to better serve your clients in the future and to also help equip the client to make a good decision for their business.

Adrian Agency was a pleasure to work with. The work product they delivered for my consulting firm was innovative, modern, and high quality. I expect to continue to use them for our brand development needs and would definitely recommend them to others.

Adrian and his team are world class! We have used them multiple times over the last few years for our website, SEO, and so much more. We rely on them and their expertise immensely! We highly recommend them.

Chris Mckenzie built me an amazing website and has been great at explaining everything and being so patient with my lack of knowledge on all of this stuff

I love my website! I’ve worked with Chris and Adrian for years now and highly recommend their services to anyone trying to go to the next level in their business!

Adrian and his team are top notch. Prompt and responsive. An absolute joy to work with and the product they deliver is the best I have ever personally revived. Couldn't recommend them more.