Basso Marketing Agency

I am a start-up with a five figure marketing budget and they threw 5+ people on the project (explainer videos) which was clearly too much. The manager was a "smile and nod" type from what I could gather although I only had 3 - 4 meetings during the first and only month I worked with them. The junior person they supposedly assigned to do the legwork was not, per my documented records, present for 2 of the 3 meetings we had with them, they suggested to me otherwise. I'm not sure what the 3 - 4 other people in our meetings were there for anyway, maybe if I stuck around for a few months (and a few tens of thousands of dollars) I would have found out. What they quoted me was not nearly enough to support the team they chose to assign to my project and to get it done. Because of all this I decided to pull the plug after the first month and asked for an accounting of their hours in an effort to get some of the $5,250 I paid them ($166/hr). They did not give me the accounting nor any refund. I do have to admit that with a larger budget this firm might do a great job, you might get more attention and they are obviously experienced and I'm sure they have talent. But the manner in which they managed my little project was negligent at best.

I hired the folks at Basso in the winter of 2018 and have been rewarded with that decision ever since. Chuck, Agatha, and all the fine hardworking people at Basso have been professional, and very responsive. I call they answer! They are responsible for increasing my business to a level we have never seen, and we've been in business for over 80 years!! I asked them to pin point a portion of my business that I wanted to increase sales and they did it! They made me feel like family and that's a tag line that gets used way to often and as a rule is just lip service, but not here. Lastly, while shut down for COVID I still heard from them as scheduled and they were right there when I called. Highly, Highly, recommend!

Dan, Kelly and the Basso Team have been awesome to work with. They first helped us do a complete overhaul of our company's website. From there, we have been able to collaborate on many technology based projects that have pushed us ahead of our competition in our industry. I would recommend this team to anyone looking for the solutions they offer.

Basso is a Michigan based web development company that offers a service that is formed to your needs of your businesses online marketing interest that is handled individually and not a canned/default template used by everyone. The Basso Team is structured so each team member is a crucial part in not only developing/building a website but also in hosting, SEO and routine maintenance to keep the websites updated. The process from the initial meeting all the way to launching the site is streamlined and thoroughly laid out along with an open book of communication which is wonderful to work with when building a winning website. Look no further than Basso Design Group to accomplish your online needs as they will make it both personable and rewarding compared to so many other web development companies that simply want to take your money and not be a team member in growing your business.

The staff at Basso is prompt, reliable, knowledgeable and expert in their craft. Dan and Chuck/Owners have been a pleasure to work with as have Kelly and the rest of the team. One-stop shopping whether you require extensive design work or simply hosting. A+.

This is one of the worst experiences I have had with a design vendor ever. We hired this group to create us a visually rewarding website and presence, instead we received a template driven site we could have created on our own in 20 minutes.