3.6-star rating (65 Reviews)

Design Proficient

San Francisco, 1390 Market Street, California, 94102
Building mega-brands through design oriented solutions, we're a creative agency that keeps concept and strategy in mind. We're a team of creative individuals working to bring ideas to life with imaginative illustrations to shake the digital world. Our highly trained professionals provide complete digital marketing solutions to solve complex problems.
Categories & Services
  • Digital Marketing
Recent Google Reviews
Avatar
1-star rating
23rd April, 2021
They changed their name and claim they were not answering because of "covid concerns". These people are ruthless scam artists. A guy claiming he was called Ray Davis from Octa Technologies called me wanting to resume work. Shameless crooks.
Avatar
1-star rating
23rd April, 2021
Please do your research before hiring this company. I hired them to design a website and after they kept calling me time and again trying to sell me more products I finally got frustrated and charged back the amounts through my bank. My wife and I did not see the dispute come back through our bank and missed the deadline to respond. That is totally on us. I thought maybe Design Proficient would be reasonable and refund a portion of the $7000 for a website that was nowhere near completed. I wasn't asking them to not get paid for the work they completed. I was just asking them to evaluate the quality of work and refund the difference. Believe me, this was nowhere near a $7000 website. When I called they said that they won the dispute fairly and told me they could resume work on the website for more money. DO YOUR RESEARCH ON THIS COMPANY FIRST. Just look at the BBB complaints, I wish I had.
Avatar
1-star rating
23rd April, 2021
This Company is a scam. They have scammed me and my church $1000.00 us . Once they have paid for a project in full they treat you like you owe them. Bad business , not professional. Do not do any business with these scammers. Unless you want to be ripped off and robbed. Honestly I would not recommend anyone here especially my worste enemy.
Avatar
1-star rating
23rd April, 2021
The entire company is a complete scam. This is a company that buyers must beware of doing business with. Edward Jones is. crook. Please do not spend a dime or waste any time . They will tell you what they are unable to deliver and steal your money. PLEASE BEWARE
Avatar
1-star rating
23rd April, 2021
This is a company that borders on being fraudulent. They quote one price but will hold your web site hostage until you agree to pay more. We are trying to leave them and have our domain name released but have been told unless we pay 299$ this will not happen. Dex Media released it for free to them. They have an F rating with the BBB and numerous complaints have been filed against them. We regret that we didn't do our homework better when checking out this company. We can not stress strongly enough to not use this company.
Avatar
1-star rating
23rd April, 2021
I want to start by saying the logo turned out great. The reason for the 1 star (I wish i could give 0) was due to their terrible communication, unresponsiveness, unreliability and many more poor qualities. The beginning was fine, they created an initial logo that looks great. We moved to revisions and this is where everything went down hill. I asked for a color change and it took them a week to respond back. After several months of calling and trying to get the color changed, we got it. There were still issues with the logo that needed to be fixed. Towards the beginning I asked if there were any hidden fees i might need to pay in the future and they said no. Great, after we completed the initial design of the logo, the next stage was finalizing the logo colors and slight changes. I was directed to a man named James Black, the "Legal advisor". He said the only way for me to receive ownership of the logo is if i sent him $350 for copy write fees (This was supposedly for "government filing"). They didn't finish my logo and they told me I wouldn't need to pay hidden fees so this didn't make sense. I called James and he told me finishing the logo and transferring ownership would cost would cost $700. He then screamed at me when I told him that i would only pay government fees for copy-writing when the logo was finished. After weeks of arguing over the phone and email and James screaming and personally attacking me, the design was completed and I paid for the $350 "government fees". I have no clue why they told me $700. They told me the paperwork for copy writing would take a few weeks, maybe a month. It's been 7 months an i havent received paper work. To top it off I just got 3 calls within a few days saying i needed to pay $350 more for more copy writing. In total, I paid $275 (for the logo) + $350 (copy write fees). Never work with this company and if you are, dispute the charges on your credit card because they are scammers. James if you are reading this, you have lost all respect from me and my colleagues that went through all this. I cant believe this company is still in operation.
Contact Details
Founded
Founded: 2009
Number of Employees
No. of Employees: 201-500
Contact Name
Contact Name: — — — —
Categories & Services
  • Digital Marketing
Recent Google Reviews
Avatar
1-star rating
23rd April, 2021
They changed their name and claim they were not answering because of "covid concerns". These people are ruthless scam artists. A guy claiming he was called Ray Davis from Octa Technologies called me wanting to resume work. Shameless crooks.
Avatar
1-star rating
23rd April, 2021
Please do your research before hiring this company. I hired them to design a website and after they kept calling me time and again trying to sell me more products I finally got frustrated and charged back the amounts through my bank. My wife and I did not see the dispute come back through our bank and missed the deadline to respond. That is totally on us. I thought maybe Design Proficient would be reasonable and refund a portion of the $7000 for a website that was nowhere near completed. I wasn't asking them to not get paid for the work they completed. I was just asking them to evaluate the quality of work and refund the difference. Believe me, this was nowhere near a $7000 website. When I called they said that they won the dispute fairly and told me they could resume work on the website for more money. DO YOUR RESEARCH ON THIS COMPANY FIRST. Just look at the BBB complaints, I wish I had.
Avatar
1-star rating
23rd April, 2021
This Company is a scam. They have scammed me and my church $1000.00 us . Once they have paid for a project in full they treat you like you owe them. Bad business , not professional. Do not do any business with these scammers. Unless you want to be ripped off and robbed. Honestly I would not recommend anyone here especially my worste enemy.
Avatar
1-star rating
23rd April, 2021
The entire company is a complete scam. This is a company that buyers must beware of doing business with. Edward Jones is. crook. Please do not spend a dime or waste any time . They will tell you what they are unable to deliver and steal your money. PLEASE BEWARE
Avatar
1-star rating
23rd April, 2021
This is a company that borders on being fraudulent. They quote one price but will hold your web site hostage until you agree to pay more. We are trying to leave them and have our domain name released but have been told unless we pay 299$ this will not happen. Dex Media released it for free to them. They have an F rating with the BBB and numerous complaints have been filed against them. We regret that we didn't do our homework better when checking out this company. We can not stress strongly enough to not use this company.
Avatar
1-star rating
23rd April, 2021
I want to start by saying the logo turned out great. The reason for the 1 star (I wish i could give 0) was due to their terrible communication, unresponsiveness, unreliability and many more poor qualities. The beginning was fine, they created an initial logo that looks great. We moved to revisions and this is where everything went down hill. I asked for a color change and it took them a week to respond back. After several months of calling and trying to get the color changed, we got it. There were still issues with the logo that needed to be fixed. Towards the beginning I asked if there were any hidden fees i might need to pay in the future and they said no. Great, after we completed the initial design of the logo, the next stage was finalizing the logo colors and slight changes. I was directed to a man named James Black, the "Legal advisor". He said the only way for me to receive ownership of the logo is if i sent him $350 for copy write fees (This was supposedly for "government filing"). They didn't finish my logo and they told me I wouldn't need to pay hidden fees so this didn't make sense. I called James and he told me finishing the logo and transferring ownership would cost would cost $700. He then screamed at me when I told him that i would only pay government fees for copy-writing when the logo was finished. After weeks of arguing over the phone and email and James screaming and personally attacking me, the design was completed and I paid for the $350 "government fees". I have no clue why they told me $700. They told me the paperwork for copy writing would take a few weeks, maybe a month. It's been 7 months an i havent received paper work. To top it off I just got 3 calls within a few days saying i needed to pay $350 more for more copy writing. In total, I paid $275 (for the logo) + $350 (copy write fees). Never work with this company and if you are, dispute the charges on your credit card because they are scammers. James if you are reading this, you have lost all respect from me and my colleagues that went through all this. I cant believe this company is still in operation.
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