4.5-star rating (30 Reviews)

Etna Interactive

San Luis Obispo, 709 Fiero Ln, California, 93401
Founded in 2002 and based in San Luis Obispo, California, Etna Interactive is a full-service digital marketing agency with a focus on elective healthcare. We serve the Web marketing needs of cosmetic and plastic surgeons, dermatologists, cosmetic dentists, ophthalmologists, bariatric surgeons and medical day spas by demonstrating a proven return on investment. Our firm has made a big name for itself in the industry by leading interested patients to medical providers.
Categories & Services
  • Digital Marketing
Recent Google Reviews
Avatar
5-star rating
22nd March, 2023
Used Etna for a website buildout and logo. Amazing work, professional, responsive. Very happy with my experience so far, looking forward to a long and prosperous relationship with them for years to come.
Avatar
5-star rating
22nd March, 2023
We’ve been working with Etna for about a year. We have loved the work that our team does on all of our websites and emails. Content is professional and always has an eye towards SEO optimization. Staff is very focused— and patient! With balancing all the various jobs of being a business owner/partner, and then going through design processes can be stressful and when I have… been a bit too grouchy they’ve handled it with Grace. Love the team and highly recommend them to any business owner in medicine wanting to increase their visibility and a new fresh web presence
Avatar
5-star rating
22nd March, 2023
We have had a wonderful experience with ETNA! They have redesigned a beautiful website for us and the team has been a pleasure to work with. They have extreme attention to detail and are very responsive.
Avatar
1-star rating
22nd March, 2023
We are transitioning away from Etna interactive and they decided to retaliate by shutting off our website before we could complete our new site and move. They were claiming we have unpaid invoices. We have always had our payment method on file with them and have given them approval to run the monthly fees each month. on more than one occasion over the years we have used Etna, the accounting department simply forgot to run the charges and on each occasion reached out to me as if it was my fault. Each time I reminded them of the credit card authorization form on file and they would apologize and move forward. However In this latest instance after telling them we were not renewing our agreement with them, They forgot to run charges again and instead of talking to me to be reminded it was their mistake again they took down our website on Saturday and sent me an email saying they no longer accept credit cards for payment. Of course since they chose to do this over a weekend I couldn’t reach anyone to get this corrected. Etna purposefully retaliated to hurt my business due to the fact I did not renew my agreement with them. Very unprofessional. Your response is dishonest Ryan. The only reason you had unpaid invoices is because your company chose not to run the credit card you had on file for us. You tried to strong arm us into paying by ACH. Our company policy does not allow vendors direct access to company bank accounts. Etna wanting to save a couple percent on credit card processing fees is what led to your accounting department not wanting to process my credit card You had my signature and authorization already on file. This is how we paid you every month prior to this. I stand by my comments that Etna handled this very unprofessionally. I can now add dishonesty to this review.
Avatar
5-star rating
22nd March, 2023
I have worked with Ryan Miller and the amazing ETNA team for over 15 years and I can’t say enough! They are the best, they are thorough, honest, creative, trust-worthy, out of the box thinkers. ETNA has been much more than an SEO company for us, they have been trusted partners really invested in our growth and development. I am an injector, not a creative writer so I can just say it as straight forward as this: working with ETNA has been one of the BEST decisions I’ve made and I would make it again and again.
Avatar
5-star rating
22nd March, 2023
ETNA Interactive is a best-in-class organization that has done great work to manage our web presence. I am most impressed with their professionalism and integrity. Moreover, they produce results that have helped me improve Google ratings and optimized listing. ETNA Interactive is great to work with and we have benefitted from their advice. They are well-equipped to develop and manage your web presence.
Contact Details
Founded
Founded: 2002
Number of Employees
No. of Employees: 51-200
Contact Name
Contact Name: — — — —
Categories & Services
  • Digital Marketing
Recent Google Reviews
Avatar
5-star rating
22nd March, 2023
Used Etna for a website buildout and logo. Amazing work, professional, responsive. Very happy with my experience so far, looking forward to a long and prosperous relationship with them for years to come.
Avatar
5-star rating
22nd March, 2023
We’ve been working with Etna for about a year. We have loved the work that our team does on all of our websites and emails. Content is professional and always has an eye towards SEO optimization. Staff is very focused— and patient! With balancing all the various jobs of being a business owner/partner, and then going through design processes can be stressful and when I have… been a bit too grouchy they’ve handled it with Grace. Love the team and highly recommend them to any business owner in medicine wanting to increase their visibility and a new fresh web presence
Avatar
5-star rating
22nd March, 2023
We have had a wonderful experience with ETNA! They have redesigned a beautiful website for us and the team has been a pleasure to work with. They have extreme attention to detail and are very responsive.
Avatar
1-star rating
22nd March, 2023
We are transitioning away from Etna interactive and they decided to retaliate by shutting off our website before we could complete our new site and move. They were claiming we have unpaid invoices. We have always had our payment method on file with them and have given them approval to run the monthly fees each month. on more than one occasion over the years we have used Etna, the accounting department simply forgot to run the charges and on each occasion reached out to me as if it was my fault. Each time I reminded them of the credit card authorization form on file and they would apologize and move forward. However In this latest instance after telling them we were not renewing our agreement with them, They forgot to run charges again and instead of talking to me to be reminded it was their mistake again they took down our website on Saturday and sent me an email saying they no longer accept credit cards for payment. Of course since they chose to do this over a weekend I couldn’t reach anyone to get this corrected. Etna purposefully retaliated to hurt my business due to the fact I did not renew my agreement with them. Very unprofessional. Your response is dishonest Ryan. The only reason you had unpaid invoices is because your company chose not to run the credit card you had on file for us. You tried to strong arm us into paying by ACH. Our company policy does not allow vendors direct access to company bank accounts. Etna wanting to save a couple percent on credit card processing fees is what led to your accounting department not wanting to process my credit card You had my signature and authorization already on file. This is how we paid you every month prior to this. I stand by my comments that Etna handled this very unprofessionally. I can now add dishonesty to this review.
Avatar
5-star rating
22nd March, 2023
I have worked with Ryan Miller and the amazing ETNA team for over 15 years and I can’t say enough! They are the best, they are thorough, honest, creative, trust-worthy, out of the box thinkers. ETNA has been much more than an SEO company for us, they have been trusted partners really invested in our growth and development. I am an injector, not a creative writer so I can just say it as straight forward as this: working with ETNA has been one of the BEST decisions I’ve made and I would make it again and again.
Avatar
5-star rating
22nd March, 2023
ETNA Interactive is a best-in-class organization that has done great work to manage our web presence. I am most impressed with their professionalism and integrity. Moreover, they produce results that have helped me improve Google ratings and optimized listing. ETNA Interactive is great to work with and we have benefitted from their advice. They are well-equipped to develop and manage your web presence.
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