4.1-star rating (327 Reviews)

GoSite

San Diego, 2815 Camino Del Rio, California, 92108
GoSite is a media agency that builds online products for businesses and professionals. Our cloud-based product suite features web tools to power businesses online, including critical web management and data-driven technology. Our customers range from single users to large-scale operators managing hundreds of business locations seeking to streamline website management and digital operations. Private label solutions can be customized for our enterprise customers and strategic partners.
Categories & Services
  • Digital Marketing
  • SEO
  • Website Design
Recent Google Reviews
Avatar
1-star rating
10th October, 2022
I AM NOT A CUSTOMER. PLEASE STOP TEXTING ME MORNING AND NIGHT TO ASK IF “NOW IS A GOOD TIME TO TALK.” MY WIFE IS STARTING TO ASK QUESTIONS AND REPLYING TO THE TEXTS DO NOTHING. I ACTUALLY PROVIDE THE SAME SERVICES YOU OFFER AND I GET CLIENTS WHO ARE YOUR CUSTOMERS WHO DON’T WANT YOUR SERVICES AND I AM SEEING WHY. PLEASE STOP. MY APOLOGIES TO THE PUBLIC FOR ALL CAPS BUT GOSITE REALLY DOESN’T GET IT. PS - ALL OF THESES TEXTS MAKE YOU SOUND SUPER DESPERATE
Avatar
4-star rating
10th October, 2022
"Great product and customer service!" Improvement..
Avatar
1-star rating
10th October, 2022
If I were writing a review in 2019, I would have given this company 4 stars. However, the issue is ever since I signed up with this company, I've been having a ton of issues. The positive, they did kept their promise by bringing my rankings high. Do your posts frequently, fill out your business info correctly, and etc. Also, Google keep changing their guidelines so that can be an issue as well. The thing that irritates about GoSite I had to keep calling them because their dashboard keep un-syncing with Google and Facebook so I had to monitor my account frequently. Back in October of last year, I've noticed to get less calls and my business started to suffer. There was a point that I was behind in my payments. I've noticed that the system keeps failing to connect to Google and Facebook, no wonder my posts did not go through. I was so mad because of all this time that I was with them, they don't even bother to fix their systems. I seriously lost a ton of money. I'm glad that I canceled my subscription. To those who left a five star review, I strongly recommend that you keep monitoring your accounts to see if its still connected to Google. I'm working with other companies, at least they give you a map with a rating in your area plus they do check your competitors in the area. Also, they started to use gender neutral pronouns on their email signature so i'm wondering if this company cares about their customers or it just an activist group. Stay clear from this company!
Avatar
1-star rating
3rd October, 2022
We’ve had GoSite for approx 2-3 years . When we first signed up with them we were promised the world. Over time we’ve had issues with our website and gradually received poor service from them . For some time they have been taking little to NO help with our issues . They don’t answer their phones , don’t respond to emails. . I wonder if they realize that our website is very important for our business? Last two days for example our app. Is not working so we are unable to operate some important features on our website which we having been paying for. I’ve sent a message , no response as usual, then call and received their answering service. I expressed my concerns with her and she assured me that someone from GoSite would contact me and set the appointment from 4-5 pm yesterday . I called back at 5:30 pm as I have heard from anyone from GoSite only to get the same answering service different person. I guess they can run their business as if they are doing their customers a favor but I cannot and will not run my business like them .
Avatar
5-star rating
17th August, 2022
Props to Mitch Snyder, he set me and my company up right! I own a cleaning company in San Diego called Maid2CleanSD. Gosite did my gmb, website, Facebook, directories and more. Here’s the thing. It’s pretty great that they are able to capture the names, emails and phone numbers of people who browse your site because you can call them instantly and get their business because so many other business are unresponsive or take forever to get back to you. No one wants to deal with that so the widgets like the chat feature make it seamless to chat with them. The review feature is really good as well if you make it a habit to ask and send it out to all your clients. Great platform for small business owners.
Avatar
5-star rating
17th July, 2022
Great Company
Contact Details
Founded
Founded: 2013
Number of Employees
No. of Employees: 51-200
Contact Name
Contact Name: — — — —
Categories & Services
  • Digital Marketing
  • SEO
  • Website Design
Recent Google Reviews
Avatar
1-star rating
10th October, 2022
I AM NOT A CUSTOMER. PLEASE STOP TEXTING ME MORNING AND NIGHT TO ASK IF “NOW IS A GOOD TIME TO TALK.” MY WIFE IS STARTING TO ASK QUESTIONS AND REPLYING TO THE TEXTS DO NOTHING. I ACTUALLY PROVIDE THE SAME SERVICES YOU OFFER AND I GET CLIENTS WHO ARE YOUR CUSTOMERS WHO DON’T WANT YOUR SERVICES AND I AM SEEING WHY. PLEASE STOP. MY APOLOGIES TO THE PUBLIC FOR ALL CAPS BUT GOSITE REALLY DOESN’T GET IT. PS - ALL OF THESES TEXTS MAKE YOU SOUND SUPER DESPERATE
Avatar
4-star rating
10th October, 2022
"Great product and customer service!" Improvement..
Avatar
1-star rating
10th October, 2022
If I were writing a review in 2019, I would have given this company 4 stars. However, the issue is ever since I signed up with this company, I've been having a ton of issues. The positive, they did kept their promise by bringing my rankings high. Do your posts frequently, fill out your business info correctly, and etc. Also, Google keep changing their guidelines so that can be an issue as well. The thing that irritates about GoSite I had to keep calling them because their dashboard keep un-syncing with Google and Facebook so I had to monitor my account frequently. Back in October of last year, I've noticed to get less calls and my business started to suffer. There was a point that I was behind in my payments. I've noticed that the system keeps failing to connect to Google and Facebook, no wonder my posts did not go through. I was so mad because of all this time that I was with them, they don't even bother to fix their systems. I seriously lost a ton of money. I'm glad that I canceled my subscription. To those who left a five star review, I strongly recommend that you keep monitoring your accounts to see if its still connected to Google. I'm working with other companies, at least they give you a map with a rating in your area plus they do check your competitors in the area. Also, they started to use gender neutral pronouns on their email signature so i'm wondering if this company cares about their customers or it just an activist group. Stay clear from this company!
Avatar
1-star rating
3rd October, 2022
We’ve had GoSite for approx 2-3 years . When we first signed up with them we were promised the world. Over time we’ve had issues with our website and gradually received poor service from them . For some time they have been taking little to NO help with our issues . They don’t answer their phones , don’t respond to emails. . I wonder if they realize that our website is very important for our business? Last two days for example our app. Is not working so we are unable to operate some important features on our website which we having been paying for. I’ve sent a message , no response as usual, then call and received their answering service. I expressed my concerns with her and she assured me that someone from GoSite would contact me and set the appointment from 4-5 pm yesterday . I called back at 5:30 pm as I have heard from anyone from GoSite only to get the same answering service different person. I guess they can run their business as if they are doing their customers a favor but I cannot and will not run my business like them .
Avatar
5-star rating
17th August, 2022
Props to Mitch Snyder, he set me and my company up right! I own a cleaning company in San Diego called Maid2CleanSD. Gosite did my gmb, website, Facebook, directories and more. Here’s the thing. It’s pretty great that they are able to capture the names, emails and phone numbers of people who browse your site because you can call them instantly and get their business because so many other business are unresponsive or take forever to get back to you. No one wants to deal with that so the widgets like the chat feature make it seamless to chat with them. The review feature is really good as well if you make it a habit to ask and send it out to all your clients. Great platform for small business owners.
Avatar
5-star rating
17th July, 2022
Great Company
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