5-star rating (50 Reviews)
JM Online
Omaha, 1907 Farnam St, Nebraska, 68102
BrightLocal partner
JM is the essential resource for your online presence. Offering web design, web development, web marketing and web hosting, JM can creatively design and effectively market a website for any industry. Celebrating over 20 years in business, JM has the experience and expertise to guide any business toward a credible online image. With a group of professionals who are dedicated to their field, JM provides guidance through every step of building your online image, ensuring every website is designed, launched and marketed with strategy and care.
Categories & Services
  • Digital Marketing
  • Graphic Design
  • Local Listings/Citations
  • Local SEO
  • Paid-Social Advertising
  • PPC
  • SEO
  • Website Design
  • Website Development
Most Recent Reviews
Avatar
5-star rating
4th February, 2021
Update Feb 2021 JM reached out to me and 100% acknowledged that they had mismanaged our account. The owner assured me that they had realized they were falling short, then tried to remedy that by hiring more and better staff, and had also changed their strategy and approach to managing digital advertising accounts. The owner then asked me what he and his team could do to make it up to me and my brand. I suggested they offer me free account management for a period of time, to do with the account what should have been accomplished the first time around when we were a paying customer, and he quickly agreed that was fair. Since starting to work with them again, it is a total 180 from what I experienced before. Ted, a newer member of the account management team, has been wonderful about communicating and following up with me. He is very smart about Google Ads, and has great insight and suggestions. They have also greatly improved their reporting and take the time to go over the account performance by reviewing their report with me via Zoom every month. I have seen positive changes in the account based on their work, and now am able to actually see and understand what work is being done to optimize it. I can confidently say that my opinion of the work they do for their customers has changed based on the internal improvements Jonathan and team have made. Both Jonathan and Ted have thanked me multiple times for allowing them to make up for falling short before, and I am treated like a paying client even though we are doing a free makegood service right now. More businesses need to be like JM, by realizing and admitting when they have made a mistake, and taking steps like these to make it up to paying customers who have had negative experiences. Based on my more recent experience, I am updating my review from 1 star to 5 stars at this time. Original Review - Oct 2020 It’s impossible to understate how neglected and mismanaged our account was for a whole year, or to overstate how utterly disappointed we were in JM’s performance. We hired this company to build a pay-per-click Google account, and they did an awful job. We wasted thousands of dollars in a 1-year contract, and they did little to nothing to understand our business or do the necessary research to set up the proper keywords. They completely overstated their abilities and delivered almost nothing when all was said and done. I can’t imagine someone reviewed our account even once a month. We just got auto-emailed computer-generated reports that were not helpful at all. The team blamed it on our industry, but our national competition is managing to use Google ads very successfully. If they can, we can. They were unresponsive and did not live up to their promises or our expectations. Maybe our monthly spend wasn’t a “lot” to them so they just didn’t feel like they should prioritize our account, but it was a lot to a small, local business over the course of 12 months. We felt cheated and robbed, and could not wait to sever ties ASAP to stop wasting our money on nothing. Beware - they promise a lot, and deliver the bare minimum.
Avatar
5-star rating
10th November, 2020
We moved to JM Online just a month or so ago after having so many issues with the last company we had. They are fantastic. They had us transferred in just a few days and all the issues that I have been dealing with for months fixed in less than two weeks. I highly recommend them to anyone looking for Website support I wish I would have done this years ago. I feel very secure now with any issues that come up.
Avatar
5-star rating
30th July, 2020
Jonathan was excellent to work with from day one on through completion of our logo project. Professional, quick, and accurate to our needs. I would highly recommend JM Web Design for any/all design related work.
Avatar
5-star rating
15th July, 2020
JM online is AWESOME! Seriously, these guys know their stuff!!! Jonathon is such an honest person and Eric is just brilliant! I can't stop talking about how impressed I am with this company. They are TECH WIZARDS!!! If you need a website or SEO you'd be crazy not to go with JM Online! Thanks!!!
Avatar
5-star rating
11th June, 2020
I have worked with JM twice over the years and they are always amazing. There communication is spot on and they are very patient with a non tech person like myself. I definitely recommend JM Online!
Avatar
5-star rating
20th February, 2020
I am very satisfied with JM Online Web Design... Everyone I have come in contact with is truly professional... they "get it"! Every suggestion made, every action they took, was devoted to getting our company the best, most representative web site possible to help us meet our online goals. Their responses were timely and exactly to the point. Their project manager, Stephanie, was personally responsible for this and we feel that she has become vested in our success and has become a friend to us and our business in this process. JM offered us updated technology that had answers for every deficiency we experienced in our old web site. I feel like the price we paid was fair for the value we received. I was particularly impressed that they immediately applied credits to our account for items we later decided not to use. JM Online is ON POINT, ON TIME and we would happily recommend them to anyone for development of a web site. Rich Kayser MedBulb
Contact Details
Founded
Founded: 1998
No. of Employees
No. of Employees: 1-10
Contact Name
Contact Name: Jonathan Patton
email Email Company
Social Connections
Categories & Services
  • Digital Marketing
  • Graphic Design
  • Local Listings/Citations
  • Local SEO
  • Paid-Social Advertising
  • PPC
  • SEO
  • Website Design
  • Website Development
Most Recent Reviews
Avatar
5-star rating
4th February, 2021
Update Feb 2021 JM reached out to me and 100% acknowledged that they had mismanaged our account. The owner assured me that they had realized they were falling short, then tried to remedy that by hiring more and better staff, and had also changed their strategy and approach to managing digital advertising accounts. The owner then asked me what he and his team could do to make it up to me and my brand. I suggested they offer me free account management for a period of time, to do with the account what should have been accomplished the first time around when we were a paying customer, and he quickly agreed that was fair. Since starting to work with them again, it is a total 180 from what I experienced before. Ted, a newer member of the account management team, has been wonderful about communicating and following up with me. He is very smart about Google Ads, and has great insight and suggestions. They have also greatly improved their reporting and take the time to go over the account performance by reviewing their report with me via Zoom every month. I have seen positive changes in the account based on their work, and now am able to actually see and understand what work is being done to optimize it. I can confidently say that my opinion of the work they do for their customers has changed based on the internal improvements Jonathan and team have made. Both Jonathan and Ted have thanked me multiple times for allowing them to make up for falling short before, and I am treated like a paying client even though we are doing a free makegood service right now. More businesses need to be like JM, by realizing and admitting when they have made a mistake, and taking steps like these to make it up to paying customers who have had negative experiences. Based on my more recent experience, I am updating my review from 1 star to 5 stars at this time. Original Review - Oct 2020 It’s impossible to understate how neglected and mismanaged our account was for a whole year, or to overstate how utterly disappointed we were in JM’s performance. We hired this company to build a pay-per-click Google account, and they did an awful job. We wasted thousands of dollars in a 1-year contract, and they did little to nothing to understand our business or do the necessary research to set up the proper keywords. They completely overstated their abilities and delivered almost nothing when all was said and done. I can’t imagine someone reviewed our account even once a month. We just got auto-emailed computer-generated reports that were not helpful at all. The team blamed it on our industry, but our national competition is managing to use Google ads very successfully. If they can, we can. They were unresponsive and did not live up to their promises or our expectations. Maybe our monthly spend wasn’t a “lot” to them so they just didn’t feel like they should prioritize our account, but it was a lot to a small, local business over the course of 12 months. We felt cheated and robbed, and could not wait to sever ties ASAP to stop wasting our money on nothing. Beware - they promise a lot, and deliver the bare minimum.
Avatar
5-star rating
10th November, 2020
We moved to JM Online just a month or so ago after having so many issues with the last company we had. They are fantastic. They had us transferred in just a few days and all the issues that I have been dealing with for months fixed in less than two weeks. I highly recommend them to anyone looking for Website support I wish I would have done this years ago. I feel very secure now with any issues that come up.
Avatar
5-star rating
30th July, 2020
Jonathan was excellent to work with from day one on through completion of our logo project. Professional, quick, and accurate to our needs. I would highly recommend JM Web Design for any/all design related work.
Avatar
5-star rating
15th July, 2020
JM online is AWESOME! Seriously, these guys know their stuff!!! Jonathon is such an honest person and Eric is just brilliant! I can't stop talking about how impressed I am with this company. They are TECH WIZARDS!!! If you need a website or SEO you'd be crazy not to go with JM Online! Thanks!!!
Avatar
5-star rating
11th June, 2020
I have worked with JM twice over the years and they are always amazing. There communication is spot on and they are very patient with a non tech person like myself. I definitely recommend JM Online!
Avatar
5-star rating
20th February, 2020
I am very satisfied with JM Online Web Design... Everyone I have come in contact with is truly professional... they "get it"! Every suggestion made, every action they took, was devoted to getting our company the best, most representative web site possible to help us meet our online goals. Their responses were timely and exactly to the point. Their project manager, Stephanie, was personally responsible for this and we feel that she has become vested in our success and has become a friend to us and our business in this process. JM offered us updated technology that had answers for every deficiency we experienced in our old web site. I feel like the price we paid was fair for the value we received. I was particularly impressed that they immediately applied credits to our account for items we later decided not to use. JM Online is ON POINT, ON TIME and we would happily recommend them to anyone for development of a web site. Rich Kayser MedBulb
Industries
Icon Digital Marketing
Icon Graphic Design
Icon SEO