PestRoutes

McKinney, 4500 Eldorado Pkwy, Texas, 75070
PestRoutes business management software and mobile applications power the business of pest control. Technology is evolving at lightning speed-so should your business software. There's a reason PestRoutes has grown and done it fast. We saw a need for customer-centric software with modern, secure, Cloud-based mobile technology that is backed by a dedicated U.S. support team. We've worked relentlessly to be the partner pest control companies trust to provide just that.
Categories & Services
  • Digital Marketing
  • PPC
  • SEO
  • Website Design
Recent Google Reviews
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5-star rating
12th July, 2022
Great pest control and lawn care software with a digtal marketing suite to help grow your business.
Avatar
5-star rating
15th October, 2021
The Best PestControl software on the market. Developers are top notch!
Avatar
1-star rating
15th August, 2021
STAY AWAY FROM THIS COMPANY! The worst customer service EVER! The support folks do not understand how the system works. We canceled and they continued to bill us which we never received bills then sent us to collections which we paid all money they said we owed (which we did not owe) Still dealing with the collection agency. You will never be able to speak to an adult at this company. Good Luck to you if you do not head this warning. ;)
Avatar
2-star rating
15th July, 2021
Good software as a whole. There is a lot of lacking 1) Training, after they teach you where to put the easy stuff like Name, address, phone. You'll be left with strategies on how to document an account to use it in the future like a potential customer wanting to switch to you. There is no additional advanced training. You have to call and talk to the new guy or girl, then she ask her manager, that then ask the other manager and then what you asked in the first place isn't being answered because they have never owned a pest control company. 2) They have ability to send out schedules via phone and leave a voicemail. But it cuts off 1/2 your message. So if you want it done properly they charge you to be able to leave a full message. (Why even offer a way that doesn't work) 3) When a customer texts you or alerts you. There is no notification. You have to go physically log in and look for alerts all day long. 4) I've called several times to get help and was told the software can't do that. Then I figure it out but they say it can't be done. Just lazy. Its probably better than other software but they nickel and dime you for everything.
Avatar
4-star rating
15th July, 2021
I took a look at what they offer. They are friendly and willing to help.
Avatar
5-star rating
15th July, 2020
There were some major software updates that caused some issues this week. HOWEVER, the pestroutes team is ALWAYS so quick to jump on any issues. They are great to communicate with. I was so impressed during the whole process with their understanding and ability to get us back on our feet again. The instructions that they sent to troubleshoot were perfect for everyone. I am so glad Fox Pest Control is using PestRoutes now. It's been such a good experience.
Contact Details
Founded
Founded: 2012
Number of Employees
No. of Employees: 51-200
Contact Name
Contact Name: — — — —
Categories & Services
  • Digital Marketing
  • PPC
  • SEO
  • Website Design
Recent Google Reviews
Avatar
5-star rating
12th July, 2022
Great pest control and lawn care software with a digtal marketing suite to help grow your business.
Avatar
5-star rating
15th October, 2021
The Best PestControl software on the market. Developers are top notch!
Avatar
1-star rating
15th August, 2021
STAY AWAY FROM THIS COMPANY! The worst customer service EVER! The support folks do not understand how the system works. We canceled and they continued to bill us which we never received bills then sent us to collections which we paid all money they said we owed (which we did not owe) Still dealing with the collection agency. You will never be able to speak to an adult at this company. Good Luck to you if you do not head this warning. ;)
Avatar
2-star rating
15th July, 2021
Good software as a whole. There is a lot of lacking 1) Training, after they teach you where to put the easy stuff like Name, address, phone. You'll be left with strategies on how to document an account to use it in the future like a potential customer wanting to switch to you. There is no additional advanced training. You have to call and talk to the new guy or girl, then she ask her manager, that then ask the other manager and then what you asked in the first place isn't being answered because they have never owned a pest control company. 2) They have ability to send out schedules via phone and leave a voicemail. But it cuts off 1/2 your message. So if you want it done properly they charge you to be able to leave a full message. (Why even offer a way that doesn't work) 3) When a customer texts you or alerts you. There is no notification. You have to go physically log in and look for alerts all day long. 4) I've called several times to get help and was told the software can't do that. Then I figure it out but they say it can't be done. Just lazy. Its probably better than other software but they nickel and dime you for everything.
Avatar
4-star rating
15th July, 2021
I took a look at what they offer. They are friendly and willing to help.
Avatar
5-star rating
15th July, 2020
There were some major software updates that caused some issues this week. HOWEVER, the pestroutes team is ALWAYS so quick to jump on any issues. They are great to communicate with. I was so impressed during the whole process with their understanding and ability to get us back on our feet again. The instructions that they sent to troubleshoot were perfect for everyone. I am so glad Fox Pest Control is using PestRoutes now. It's been such a good experience.
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