PHN Solutions

Small business owner, had them do our MSP for a few years due to cost savings. Well, you get what you pay for. They have 2 owners (one sales, one IT). Basically, they had one employee that they made do all the "grunt" work and he quit and went somewhere else. Since then it was all downhill. If you have to work with the IT Expert that is one of the owners, he speaks in a language that you can't understand and super fast. Besides that, you can't email them. If you do, you have to then TEXT them to tell them to look at the email or they won't respond. They even told me they don't look at emails. No ticket system, etc. When I politely asked for an explanation of one of the invoices, one of the owners (IT guy) simply texted back: "My time is my time". Up until that point I had never been responded to in such a manner by anyone in my 20 years of being involved in this business. All said, we are pleased that we have switched to a more professional provider. Buyer Beware.

PHN Solutions keeps our business running smooth and efficiently. From equipment setup, virus protection to website upgrades and SEO. I highly recommend Lonny and his great team.

Excellent to work with especially for someone who needs a lot of help. They are very professional, on time and affordable. I recommend PHN and will call them again.

I was very surprised at their level of expertise. Overall great experience. Highly recommend!

Great service, very helpful staff, and very skilled.

PHN Solutions offers great solutions that cater to the individual needs of the businesses and residential clients they service. Locally owned and operated, it's their mission to provide a positive and enjoyable experience for IT needs.