4-star rating (41 Reviews)

softline Solutions

Los Angeles, 3212 Honolulu Ave Ln, California, 91214
Maximize the benefits of Pay-Per-Click internet advertising with our PPC management services, CRO Services, and Adwords Consulting Solutions
Categories & Services
  • Digital Marketing
  • Local SEO
  • PPC
  • SEO
  • Website Design
Recent Google Reviews
Avatar
5-star rating
26th January, 2022
I came to Softline solutions after a horrible and huge loss with another ad agency. I onboarded with John Agar who is a super hilarious but honest and straightforward guy. I was then blessed with Elizabeth, a top management woman who actually only did 6-7 figure accounts but she saw something in my little startup skincare business and she personally took on my Facebook ads. With the previous agency I was with for 7 months and spent over $35k and has less than 100 sales in 7 months, Elizabeth came in and had sales rolling in quite rapidly in just a couple of weeks. She has since left Softline but this company overall knows advertising; especially Facebook ads for a small business on a shoestring budget. They want you to grow because it helps them to grow as well. Thank you guys again!
Avatar
1-star rating
26th April, 2019
Avoid them, they are terrible. We had an existing PPC campaign and they absolutely destroyed it. Our campaigns performance went down the drain while they were coming up with unlimited excuses. I had to double my advertising budget just to get any results with Softline. Thankfully I found a different company that actually knows what its doing - my campaign is recovering but it took months to fix Softline Solutions ruined. Avoid this company like the plague.
Avatar
5-star rating
26th April, 2019
Just wanted to take the time and thank them!Softline Solutions LLC has been helpful, and produced work at the highest level.
Avatar
5-star rating
26th April, 2018
A very efficient, reliable and reasonably priced search engne optimization service. I have used them for two web sites and have been very please with the results.
Avatar
1-star rating
26th April, 2018
Our experience with this vendor was misleading and excuse after excuse was being sent our way...and will advise caution when dealing with them. First our conversion costs increased 4X. They claimed the quality of leads was better. They say they will have rapid results but when they did not come they say it takes 90+ days. Perhaps a practice to stretch out into the next billing cycle As we were looking at our account we noticed 28 disapproved ads notice. They had entered the wrong landing page links- links that had remained untouched and unchanged. A very glaring error. We were still charged for this neglectful work. They went several days without accessing the adwords account when we had restricted access further indication of the lack of attention they had for our account. We wrote them to cancel our services on a Thursday and our email went unanswered but the monthly renewal charge was still taken on the Sunday. The softline sales person wrote this: "We recently doubled the size of our campaign management team, and many of them have been quite busy lately in training. Hopefully the growing pains we're experiencing now will result in more satisfied clients in the near future." Essentially we are being told we are paying for their growing pains. Our attempts to contact management were dismissed by being told they are 'out of the country'...despite being in 2017. As they were not available i thought this would be a good way to convey our serious misgivings with their approach, service and overall company culture that would allow this to happen especially in light of the information put forward. We do not recommend Softline and we hope management can find the time while training their new staff to address these concerns.
Avatar
5-star rating
26th April, 2018
I have been working with Softline Solutions for about a year now. To date, my business has doubled. I am extremely pleased with the professionalism, knowledge and results I have received from everyone I have come in contact with at Softline. I knew very little about Google adwords, analytics, etc. They were extremely patient with me and helped me understand, as well as explain thoroughly every move they made BEFORE they made it. I am in contact with Sam at least once or twice a week as well as weekly calls to help monitor the progress as well as tweak my listings and bids. I now have the confidence and successful Google partner to increase my daily spending limits substantially knowing that it will provide me with quality calls which most always turn into sales. Thanks Sam and everyone at Softline Solutions!
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Categories & Services
  • Digital Marketing
  • Local SEO
  • PPC
  • SEO
  • Website Design
Recent Google Reviews
Avatar
5-star rating
26th January, 2022
I came to Softline solutions after a horrible and huge loss with another ad agency. I onboarded with John Agar who is a super hilarious but honest and straightforward guy. I was then blessed with Elizabeth, a top management woman who actually only did 6-7 figure accounts but she saw something in my little startup skincare business and she personally took on my Facebook ads. With the previous agency I was with for 7 months and spent over $35k and has less than 100 sales in 7 months, Elizabeth came in and had sales rolling in quite rapidly in just a couple of weeks. She has since left Softline but this company overall knows advertising; especially Facebook ads for a small business on a shoestring budget. They want you to grow because it helps them to grow as well. Thank you guys again!
Avatar
1-star rating
26th April, 2019
Avoid them, they are terrible. We had an existing PPC campaign and they absolutely destroyed it. Our campaigns performance went down the drain while they were coming up with unlimited excuses. I had to double my advertising budget just to get any results with Softline. Thankfully I found a different company that actually knows what its doing - my campaign is recovering but it took months to fix Softline Solutions ruined. Avoid this company like the plague.
Avatar
5-star rating
26th April, 2019
Just wanted to take the time and thank them!Softline Solutions LLC has been helpful, and produced work at the highest level.
Avatar
5-star rating
26th April, 2018
A very efficient, reliable and reasonably priced search engne optimization service. I have used them for two web sites and have been very please with the results.
Avatar
1-star rating
26th April, 2018
Our experience with this vendor was misleading and excuse after excuse was being sent our way...and will advise caution when dealing with them. First our conversion costs increased 4X. They claimed the quality of leads was better. They say they will have rapid results but when they did not come they say it takes 90+ days. Perhaps a practice to stretch out into the next billing cycle As we were looking at our account we noticed 28 disapproved ads notice. They had entered the wrong landing page links- links that had remained untouched and unchanged. A very glaring error. We were still charged for this neglectful work. They went several days without accessing the adwords account when we had restricted access further indication of the lack of attention they had for our account. We wrote them to cancel our services on a Thursday and our email went unanswered but the monthly renewal charge was still taken on the Sunday. The softline sales person wrote this: "We recently doubled the size of our campaign management team, and many of them have been quite busy lately in training. Hopefully the growing pains we're experiencing now will result in more satisfied clients in the near future." Essentially we are being told we are paying for their growing pains. Our attempts to contact management were dismissed by being told they are 'out of the country'...despite being in 2017. As they were not available i thought this would be a good way to convey our serious misgivings with their approach, service and overall company culture that would allow this to happen especially in light of the information put forward. We do not recommend Softline and we hope management can find the time while training their new staff to address these concerns.
Avatar
5-star rating
26th April, 2018
I have been working with Softline Solutions for about a year now. To date, my business has doubled. I am extremely pleased with the professionalism, knowledge and results I have received from everyone I have come in contact with at Softline. I knew very little about Google adwords, analytics, etc. They were extremely patient with me and helped me understand, as well as explain thoroughly every move they made BEFORE they made it. I am in contact with Sam at least once or twice a week as well as weekly calls to help monitor the progress as well as tweak my listings and bids. I now have the confidence and successful Google partner to increase my daily spending limits substantially knowing that it will provide me with quality calls which most always turn into sales. Thanks Sam and everyone at Softline Solutions!
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