Voco Design and Marketing

Quick summary - responsive until they received my full payment, then no progress after 1 full year. As a small business in San Francisco, we wanted an updated web site just for company info and pictures. Jason had quoted a quick turnaround - 2 weeks for a logo re-design and a total of 6 weeks for the web site to go live. 1/31/2023 - received a quote from Jason at Voco Design 2/1/2023 - I accepted the quote and paid my 50% deposit 2/9/2023 - logo re-design delivered and accepted 3/8/2023 - web site mock ups delivered and accepted 4/12/2023 - invoiced for remaining 50% and paid it The following steps is when everything broke down Between May and June of 2023, either myself or Jason was out of town/country, so we could not finalize. 8/2/2023 - Jason requested access to my web hosting server to start uploading. I have not seen any changes to my web site at all. Since then, I have not been able to get a commitment from Jason or his team. Jason has sent me messages saying he was out of town, medical emergencies, etc which I can totally understand and was willing to wait for him. I had called his office and Tom had responded to look into it, but I have now been ignored by Tom as well. As of 2/1/2024 (one year later!!), I have sent an email to Jason and Tom to just close the project. They can refund me some portion of my 100% paid job, but they have not responded. I have changed the password to my web hosting as a precaution. I am willing to call this a loss and mark it as a lesson learned working with design companies. Maybe my company was too small for them, but seems my money was good enough for them

Very happy working with Jason. Quality logo design and is good at listening to my concerns.Doesn’t charge an arm and a leg like some of these marketers/ snake oil salesmen try to do. Don’t expect him to get done over night. Overall satisfied

Jason have been so much help on helping my dads company begin its big step forward. Anytime we have had any questions or ran into problems, Jason has always been there to take the time and help us out. Thanks so much.

My vision was fulfilled great job !

We started working with Jason Phegley summer of 2022 to redesign our non-profit website. The contract promised two weeks turn around, however, December 31st came and we had nothing to show our stake holders. This was even after we sent timely payments. We have been trying to get our money back since Voco Design did not delivered anything and no one is responding to our messages. This is definitely not a trustworthy business who takes advantage of small non-profit like ours.

We worked with Voco Design and Jason Phegley to develop new designs for wine labels. We import fine wines from the country of Georgia, and wanted to redesign our Georgian (the Country, not the state!) wine labels from gothic looking labels to more modern, colorful and eye catching designs that still represented the ancient and modern aspects of Georgian culture and wine. No easy task, but Voco Design and Jason came through for us with amazing results by taking the time to study and understand Georgia, both ancient history and modern culture, to make something that both our winemakers in Georgia and our USA wine buyers could both relate to.