Dev Basu

Guest Contributor

Dev Basu is CEO of Powered by Search, an Enterprise Local Search agency in Toronto, whose clients include FedEx, Re/Max, and Allstate. Separately, he uses his own experiences and expertise of other smart business to help other agency owners get more clients and scale to million-dollar businesses. Check out Million Dollar Agency for more details.

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What Does Google Duplex Mean for the Future of Customer Service?

by Dev Basu

Could Google Duplex replace human interaction between businesses and their customers? It sounds scary, but it might just be what the successful customer service system of the future looks like. ...

April 17th, 2019

5 min read