Vicky heads up BrightLocal's Customer Success Team, improving all of our systems and processes, ensuring we are able to fully support all of our customers.
At BrightLocal, we firmly believe that our tools should be as intuitive and easy to use as possible, that our Customer Success team should always be on hand to help, and that the information you need to get the most from our products and services is at your fingertips when it’s needed. While we’ve been… Read More
Vicky ChandlerBy Vicky Chandler on October 24th, 2019Vicky Chandler[Update 12/19/2019: Acxiom has officially retired its directory, meaning we no longer submit to it as one of our big four data aggregators. Foursquare has taken its place.] In 2018, Acxiom was acquired by publicly-traded advertising company IPG. In order to comply with the California Consumer Privacy Act (CCPA) which comes into effect on January… Read More
Vicky ChandlerBy Vicky Chandler on June 12th, 2019Vicky ChandlerHi, I’m Vicky, BrightLocal’s new Head of Customer Success. I just wanted to introduce myself and let you know about some fantastic improvements we’re making to the way we handle your support queries, that you may notice over the coming weeks and months. Take a look at the below video for an overview. Your success… Read More
Vicky ChandlerBy Vicky Chandler on November 8th, 2018Vicky ChandlerEnd of content
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