Generating Reviews for Local Businesses
Providing outstanding customer service with each and every sale should be the goal for all business owners. When a customer or client has a positive experience, they then might be inclined to leave a five-star review of your business without being prompted.
Although it’s possible to build your review profile naturally, actively encouraging feedback is essential to meet modern consumer standards. According to the Local Consumer Review Survey, the bar is higher than ever:
- 74% of consumers only care about reviews written in the last three months, making a steady stream of new feedback vital.
- 47% of consumers won’t even consider using a business that has fewer than 20 reviews.
You’ll be surprised by just how many new reviews you can get by simply asking for them politely!
In this section on review generation, we’ll be exploring:
- What Matters in Online Reviews?
- How to Ask for Reviews
- Using Email to Ask for Reviews
- Using SMS to Ask for Reviews
- SMS Marketing Laws - Getting Contact Details and Consent
- Getting Keywords in Reviews (coming soon!)
These are all topics that will boost your review generation efforts and enable you to make the most of your time. It’s particularly important to pay attention to the section on laws and consent so that you don’t accidentally get yourself into hot water.
How to Get Business Reviews
As a business owner, you’ll surely want to know how you can get more positive online reviews. Once you reach the end of this section, you’ll not only know how to get more reviews but also how to do this in the most valuable way.
Once you’ve mastered this concept, you’ll be well equipped to put a powerful ongoing process in place. This will enable you to continue collecting feedback from new customers and clients, which can go a long way to growing your online presence.
