How to Add or Claim a Citysearch Listing

About the author
Rada Daktina

Rada works tirelessly to manage BrightLocal's Citation Builder product. She oversees the processes and queries related to the campaigns, works...
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Citations, Local SEO
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When looking for online directories to add your business data to in the USA, you’ll no doubt come across Citysearch, an “online city guide that provides information about businesses in the categories of dining, entertainment, retail, travel, and professional services”.

As you’ve probably gathered, though, the focus here is on businesses in cities in the United States, so if that’s not you, I’d recommend taking a look at the other top citation sites to get listed on.

Citysearch is run by Citygrid, which in turn gets its data from Express Update (via Data Axle – pretty complex, isn’t it?), so you’ll need to go via Express Update to input your business data. If you want to set up a Citysearch listing for your business, or even just claim one, you’ll need to follow the process to get your business data added to the directory.

How to Add a New Business Listing to Citysearch
How to Claim an Existing Citysearch Business Listing

Looking to add more than ten locations to Citysearch? There’s no easy way to manually manage this in bulk, but you can achieve this easily by submitting data to Infogroup via BrightLocal’s Data Aggregator submissions service.

How to Add a New Business Listing to Citysearch

Step 1. Head to Express Update’s search page and perform a search for your business name. (Express Update requires you to search for your business before you can add a new listing.)

Step 2. Click ‘Add it now’ to start the listing submission process.

Step 3. Fill out your business information, then click ‘Submit’.

Step 4. You’ll need to create an account with Data Axle, so enter the business email address you’d like to use with this account.

Step 5. Check your inbox for the email from Data Axle, and click ‘Verify this address’.

Step 6. Enter your created account details in Data Axle, then click ‘Continue’.

Step 7. Express Update will need to make an automated call to the phone number you submitted on the business listing in order to verify the business. Click ‘Yes, Call me now’ to receive the call.

Step 8. When prompted, enter the four-digit code given to you on the automated call from Express Update.

Step 9. Once this step has been completed, your business data has been submitted and you’ll need to wait 1-2 months before your new listing goes live on Citysearch.

How to Claim an Existing Citysearch Business Listing

Step 1. Log in to your Express Update account and head to the search page.

Step 2. Enter the business name, business phone number, or address in the search field and hit ‘Enter’ to search.

Step 3. In the search results, look for the business information that matches your business and click ‘Claim Now’.

Step 4. On the next page, click “Yes, Call Me Now” and Express Update will call you on the business phone number that’s present in the listing you’re trying to claim.

Step 5. You’ll receive an automated call from Express Update. When prompted, enter the four-digit code they give you.

Step 6. After that, you will be redirected to your business dashboard. Any claims made will be pending review and approval by Express Update’s moderators.

Step 7. It will take 1-2 months for Citysearch to pull your data from Express Update.

About the author
Rada Daktina

Rada works tirelessly to manage BrightLocal's Citation Builder product. She oversees the processes and queries related to the campaigns, works closely with the Research team on the continuous upkeep of our citations database, and with our Product team on the improvements and fixes to the Citation Builder tool itself.

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