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Reviews

Online reviews can today make or break a local business. Get the latest guidance and research on growing your reviews and responding to customer feedback.

Local Consumer Review Survey

Local Consumer Review Survey 2013

by Ross Marchant

Welcome to findings of the BrightLocal Local Consumer Review Survey 2013. This survey is an annual exploration into how consumers consume (aka ‘read’) reviews and how their opinions and behaviour ...

December 12th, 2013
US Results: Local Consumer Review Survey

US Results: Local Consumer Review Survey

by Myles Anderson

The Local Consumer Review Survey examines the role that online consumer reviews play in the research and purchase of local business services. This page details the results from the US consumers polled in the survey. The research coincides with the launch of ReviewBiz - a FREE online customer review tool for local businesses. ReviewBiz helps local businesses boost their online word of mouth.

December 6th, 2010

UK Results: Local Consumer Review Survey

by Myles Anderson

The Local Consumer Review Survey examines the role that online consumer reviews play in the research and purchase of local business services. This page details the results from the UK consumers polled in the survey. The research coincides with the launch of ReviewBiz - a FREE online customer review tool for local businesses. ReviewBiz helps local businesses boost their online word of mouth.

December 6th, 2010