by Jamie Pitman
So your local business has an awesome review profile. You’ve delivered great service and been rewarded in public with unbiased praise for what you do. Great stuff. But what’s next? ...
by Jamie Pitman
Research published this week in BrightLocal’s annual Local Consumer Review Survey report shows that 79% of US consumers believe they’ve read a fake review in the last year, but 84% admit that ...
In this guest post, Big Leap’s Stephen Porritt explains how different industries are affected by online reviews. We’ve long used reviews to determine whether things are worth our time or ...
A 5-star online reputation is one of the most powerful marketing assets a business has. Online reviews are social proof that helps consumers cut down their research time and also ...
How Online Reviews Impact Consumer Trust and Landing Page Conversions Online reviews about local businesses, products and services can help with search engine rankings, increase click-through rates and impact a potential ...
How Online Reviews Impact Search and Consumer Attitudes Over the years, online reviews have grown to become an important aspect of a successful digital marketing strategy for local businesses. More ...
During the last couple of years, the popularity of online reviews has grown significantly. Reviews help people decide which products or services they should buy, where they should travel and ...
by Rosie Murphy
Welcome to the Research Findings of the Annual BrightLocal Local Consumer Review Survey 2016 This survey explores how consumers read and use online reviews. The information contained in this survey ...
If you help clients with their digital marketing efforts, one service you should take a look at offering is review management. Why is review management so important for small- to ...
Welcome to the findings of the BrightLocal Local Consumer Review Survey 2015. To see the most recent findings, see the latest Local Consumer Review Survey. This annual survey is an exploration ...
Following the release of the 2015 Local Consumer Review Survey, we uncovered some important information about how consumers think about, and interact with online reviews for local businesses. We learnt that ...
N.b. As of October 2018, ReviewFlow is now Reputation Manager, a far more powerful and innovative reputation management tool. Click here for more information. You can now track & ...