Reviews

We all want value for money, but that’s especially important when you’re a local business on a smaller budget. Dan Fries emphasizes the importance of optimizing your client’s web presence ...

Could Google Duplex replace human interaction between businesses and their customers? It sounds scary, but it might just be what the successful customer service system of the future looks like. ...

What is the Yelp Verified Badge and how does it differ to Google Local Service Ads? Yelp’s new paid feature has been rolled out for certain home services to supposedly help ...

Why guess at what Google is looking for in a local business website when they have a document that practically spells it out? Here, Marie Haynes uses the Quality Raters’ ...

Considering paying for reviews, getting friends and family to leave reviews, review gating or even a ‘review swap’? Snap out of it! Google Gold Product Expert Jason Brown is here ...

With reviews becoming ever more commonplace for local businesses, we wanted to uncover the ways that those in charge of marketing for local businesses saw, used and prioritized online reputation ...

UPDATE: BrightLocal’s Reputation Manager now offers you the ability to reply directly to Facebook Recommendations from within the platform! Although earlier this year Facebook was testing a new 10-point review ...

Getting involved in your local community brings with it lots of potential to boost your business’s local SEO. Contributor Matthew Murray explains how your link profile, local rankings, sales opportunities, ...

With many businesses facing increased competition and difficult trading conditions, reputation is more important than ever. It’s not just the fact that the majority of consumers trust online reviews as much ...

As first reported by Mike Blumenthal last Thursday, Google have confirmed that anonymous Google reviews have been removed from public view, stating: “We do not allow anonymous reviews today and ...

Local SEO is a competitive business—not just for SEO practioners looking for clients, but for those local businesses searching for ways to up their Google visibility. It’s clear that everyone, ...

Local business reviews are more important than ever, with 82% of consumers reading reviews for local businesses. We wanted to understand more about the growth of the leading ‘local’ review ...