On Wednesday, August 15th we ran the first ever #LocalSEOChat, on the topic of online reviews. The format was simple: we fire out a new question every ten minutes, and you share your experiences and keep the conversation going!

I think it’s fair to say we were overwhelmed by the response. So many great minds imparting their wisdom, and for free, too! We’ll definitely be planning another as there’s certainly an appetite for a Twitter chat devoted to the specifics of local SEO. In the meantime, we’ve picked out some of the most popular responses below.

Q1. What advice would you give to someone responding to a negative online review?

Q2. What’s unique about your industry when it comes to online reviews?

Q3. How do you go about identifying and removing fake reviews?

Q4. Which review sites do you find generate the best reviews for your business?

Q5. What’s the biggest benefit you’ve seen from managing your online reputation?

Q6. What’s the biggest challenge for you when managing online reviews?

Thanks to everyone who joined in!

It was great fun, really insightful, and has certainly inspired the agenda for our next webinar, which you can sign up to here.

Manage Your Online Reputation to Boost Business

Feel free to let us know what you thought of the Chat and if you have any suggestions for the topic of the next one.

You can talk to us on Twitter (we’re @bright_local over there, and yes, the sadly-necessary underscore will haunt me forever) or in the comments below.

We hope you can make it for the next one! (Top Tip: Sign up to our emails to find out when we announce the time and date of the next #LocalSEOChat)