It’s a tough time for everyone, but local businesses and their suppliers are going to be some of the hardest-hit by the outbreak of Covid-19. However, it’s not all doom and gloom – we’ve all had to think in ways we never have before, and for some that means being more kind and more creative.… Read More
Jamie PitmanBy Jamie Pitman on June 25th, 2020Jamie PitmanLast week, Google announced it was releasing a whole host of new or updated features in an effort to support local businesses’ recovery after Covid-19. This shouldn’t come as too much of a surprise, given how reactive Google My Business has been throughout the entire Covid-19 pandemic — including the temporary restriction of features such… Read More
Stephanie NewtonBy Stephanie Newton on June 22nd, 2020Stephanie NewtonIn association with Local University, we’re excited to offer you 10% off LocalU Advanced Virtual, a conference packed to the gills with advanced local search insights and tactics from the best in the business, taking place 8am-5pm CT on Wednesday, June 3rd. What is LocalU Advanced Virtual? The world’s leading local search-focused conference, featuring talks… Read More
Jamie PitmanBy Jamie Pitman on May 19th, 2020Jamie PitmanChecking whether a business is listed on the top citation sites can be a time-intensive task. But with 80% of consumers losing trust in local businesses if they spot inconsistent business names, addresses, and phone numbers online, accurate business listings can be make or break for many customers. At BrightLocal, our mission is to make… Read More
Rosie MurphyBy Rosie Murphy on May 14th, 2020Rosie MurphyUpdate – In late May, Google’s Danny Sullivan responded to Joy Hawkins confirming that the early May local flux was based on a bug, rather than a local algorithm update. This issue was resolved, and rankings should have stabilized. Just wanted to update. Thanks for the examples. They helped us find a bug that we… Read More
Rosie MurphyBy Rosie Murphy on May 12th, 2020Rosie MurphyUpdate – May 15th, 2020: Google has confirmed that the return of reviews is picking up pace. In a quote for Search Engine Land, a Google representative said, We’re now publishing user reviews and photos in all countries and the vast majority of business categories to help people get helpful up to date information about… Read More
Jamie PitmanBy Jamie Pitman on May 7th, 2020Jamie PitmanToday, we’re launching an important and eagerly-awaited feature for Reputation Manager. It’s called Showcase Reviews and, as the name suggests, it allows you to showcase your customers’ reviews beautifully on your website. The addition of Showcase Reviews means you can now use Reputation Management as an end-to-end solution for managing reviews. With Monitor Reviews, you… Read More
Kristian BannisterBy Kristian Bannister on April 28th, 2020Kristian BannisterAs anyone who has filled out a survey for BrightLocal knows (thank you, by the way!), we take customer feedback very seriously. When we’re prioritizing what products to improve or new features to build, we not only monitor broad market trends, but we listen to you, our hard-working customers, doing your job day after day… Read More
Myles AndersonBy Myles Anderson on April 22nd, 2020Myles AndersonWe get it, you get it, we get that you get it — online reviews are important to local businesses. That drum has been well and truly beaten into submission. The question now is: “How do you actually get them?” Unless you’re zen-like in your approach to reach the fabled ‘Inbox Zero’, you’re probably drowning… Read More
Jamie PitmanBy Jamie Pitman on April 8th, 2020Jamie PitmanEnd of content
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