Google Business Profile Support and Common Issues
As you move forwards with using Google Business Profile (formerly known as Google My Business), you may occasionally run into issues. Although you might be able to solve some of these problems yourself, there could be times that you require additional support.
To ensure you experience as little disruption to your GBP activities as possible, we’ll be covering the following topics in this section:
- Getting Support with Google Business Profile
- Google Business Profile Spam
- Google Business Profile Suspensions
As you’ll soon find out, Google’s guidelines dictate that engaging in spam tactics could quickly get your account penalized, which could lead to a suspension. Being suspended from GBP can be incredibly damaging to your business as you’ll no longer be able to appear in the Local Pack or Local Finder.
Adhering to best practices is advisable to keep your business in the clear, and visible on Google. So, throughout this section, we’ll be making sure you know how to do this.
Assistance and Support
One of the wonderful aspects of GBP is that the global community of users provide assistance to each other. An extensive help forum exists where GBP users can ask questions, seek advice, and share their wisdom—so don’t be shy to tap into this valuable resource.
Of course, there are many reasons why you might need to get in touch with Google for more in-depth support, so we’ll still be laying out the various contact methods for those who need them.
By the time you reach the end of this section, you’ll understand how to keep your account safe, how to stay on Google’s good side, and how to gain assistance, should you ever need it.