There’s no denying that these are hard times for local businesses around the world, with many being forced to shutter or adapt quickly as measures are put in place to stop the spread of the Covid-19. During this time, we’re committed to making sure our customers are kept updated on any developments affecting local SEO,… Read More

Kristian Bannister
March 23rd, 2020

Today, we’re proud to announce a major update to Reputation Manager with the release of Review Inbox. What is Review Inbox? Review Inbox makes multi-location reputation management simpler. Now you can see every customer review, for every location you manage in BrightLocal, from the comfort of a single feed.  With Review Inbox you can: See… Read More

Kristian Bannister
November 27th, 2019

How much time do you spend setting up marketing reports for a client or for your business? A couple of hours? A whole day? Well, in BrightLocal you can now do it in under five minutes! That’s because we’ve just made a major upgrade to our Report Creation Wizard. At BrightLocal, we’ve always been dedicated… Read More

Kristian Bannister
November 22nd, 2019

Today, we’re pleased to announce the launch of Niche Review Sources for Reputation Manager. Niche Review Sources allows you to monitor and grow reviews on industry-specific websites. You’ll now have access to 47 Niche Review Sources across 14 industries. These include Expedia, RateMDs, Lawyers.com, and many more. Rather than putting every source into your Reputation… Read More

Kristian Bannister
October 7th, 2019

Last month we released our biggest research piece of the year to date, The Google My Business Insights Study. The study was based on analysis of 45,000 Google My Business listings and revealed a host of insights about how businesses and consumers use Google My Business. The full study is well worth a read. But… Read More

Kristian Bannister
August 5th, 2019

Today we’re launching a highly-requested feature for Reputation Manager: Client Access. Client Access is designed to help agencies streamline review generation for their clients. It lets your clients log in into their own Reputation Management dashboard, allowing them to: See their latest reviews Figure out their overall reputation through easy-to-understand charts Easily reply to Facebook… Read More

Kristian Bannister
July 29th, 2019

We’re fast approaching the midpoint of the year, and at BrightLocal we’re showing no signs of slowing down. Today we’re pleased to announce another new improvement to our Reputation Manager product. This marks the third—yes, third!—feature release for Reputation Manager in 2019. Introducing Link Mode Link Mode builds on the success of Kiosk Mode, a… Read More

Kristian Bannister
May 17th, 2019